Overview
An MCP server implementation that bridges Claude with ServiceNow. It provides a bridge between Claude and the ServiceNow REST API, enabling Claude to connect to a ServiceNow instance, authenticate via Basic, OAuth, or API Key, and perform a range of operations. The server can query ServiceNow records and tables, create, update, and delete records, and execute ServiceNow scripts and workflows. It also exposes a way to access and query the Service Catalog, and even analyze and optimize catalog items and categories. The MCP server supports both standard stdio mode and a Server-Sent Events (SSE) web server mode, including two endpoints: /sse and /messages/. It features tool packaging to limit the set of tools exposed to Claude via the MCP_TOOL_PACKAGE environment variable, with a default full package and multiple role-based packages defined in config/tool_packages.yaml. The repository provides example scripts, CLI usage, and integration guidance for Claude Desktop. Troubleshooting and documentation are available in the docs and Troubleshooting sections.
Features
Multi-method authentication
Connect to ServiceNow instances using Basic, OAuth, or API Key authentication methods.
CRUD operations on ServiceNow data
Query tables and records; create, update, and delete records.
Script and workflow execution
Execute ServiceNow scripts and workflows from Claude.
Service Catalog access and optimization
Access and query the Service Catalog; analyze and optimize catalog items and categories.
Debug mode
Debug mode for troubleshooting.
_stdio and SSE communication modes
Supports standard stdio mode and Server-Sent Events transport.
SSE server endpoints and usage
Provides '/sse' and '/messages/' endpoints; CLI to run SSE server.
Tool packaging and customization
Control exposed tools via MCP_TOOL_PACKAGE, with default 'full' and other packages defined in config/tool_packages.yaml.
Who Is This For?
- Claude users:Allows Claude to access ServiceNow data and automate tasks via MCP endpoints.
