Overview
Features
Advanced search across conversations and tickets
Supports comprehensive search over Intercom conversations and tickets with content and metadata filters for precise data retrieval.
Granular filtering by customer, status, date range, and keywords
Allows filtering results by customer, ticket/conversation status, specific date ranges, and keyword matching.
Email content search even without a contact
Can search email content even when there is no linked Intercom contact, increasing coverage of data.
Efficient server-side filtering via Intercom's search API
Leverages Intercom's server-side search API for fast, scalable data retrieval.
MCP-compliant integration with AI assistants
Designed to integrate with MCP-enabled AI assistants such as Claude Desktop and Cline for seamless querying.
Multiple MCP tools for data retrieval
Expose tools including list_conversations, search_conversations_by_customer, search_tickets_by_status, and search_tickets_by_customer.
Who Is This For?
- AI assistants:Access and analyze Intercom tickets via MCP endpoints.
- Developers:Integrate Intercom data into MCP-enabled workflows for AI agents.
- Support teams:Query conversations and tickets to support case analysis.




