Overview
Elephant.ai is an AI-driven website conversational assistant / chatbot designed to engage site visitors 24/7, capture and qualify leads (intent detection and targeted questions), schedule meetings or hand off leads to sales reps, and synchronize leads with CRMs and other tools. The site emphasizes instant engagement, templated playbooks, analytics/dashboards, wizard-driven onboarding (no-code options), and integrations (Zapier, WordPress, Shopify, Slack, Facebook Messenger, WhatsApp, Crisp and CRM/marketing automation connectors). Pricing is tiered with monthly and annual billing (annual discounted) and custom enterprise plans. The site offers sign-up/demo options and references a free sign-up option and a Book a Demo flow. Terms and Privacy pages are published (Privacy lists the service operator as Blue Rocket LLC).
Key Features
24/7 Conversational Assistant
Always-on chatbot to engage website visitors and answer questions in real time.
Lead Capture & Qualification
Intent detection and targeted questions to qualify leads and capture contact data.
Automated Routing & Scheduling
Route leads to reps, schedule meetings, and sync conversation logs to CRMs.
Playbooks / Templated Flows
Customizable conversation playbooks that can be adapted to brand voice.
Analytics & Dashboards
Reports tracking engagement, conversion rates and return-on-investment metrics.
Wizard-driven Onboarding
Quick setup with no-code options and guided onboarding flows.
Who Can Use This Tool?
- Sales teams:Automatically engage and qualify website visitors, route leads, and schedule meetings for reps.
- Marketing teams:Capture lead data, run templated playbooks, and track campaign performance via analytics dashboards.
- Enterprises:Deploy multiple chatbots with custom SLAs, deeper CRM/API access and priority support.
Pricing Plans
Entry-level plan for single chatbot and low message volumes.
- ✓Single chatbot
- ✓Lower message allocation
- ✓Basic playbooks and onboarding
Mid-tier plan for growing teams with higher message volumes.
- ✓Multiple chatbots
- ✓Higher message allocation
- ✓Expanded integrations and analytics
Business-tier plan with advanced features and more capacity.
- ✓Increased chatbot & message limits
- ✓Advanced analytics and reporting
- ✓Priority support options
Custom enterprise offerings including SLAs, consulting and invoicing terms.
- ✓Custom capacity and performance SLAs
- ✓Priority/enterprise support
- ✓Deeper CRM/API access and professional services
Pros & Cons
✓ Pros
- ✓Always-on conversational engagement to reduce missed visitor opportunities.
- ✓Intent detection and lead qualification to surface higher-quality leads.
- ✓Scheduling, routing and CRM sync reduces manual lead handling and context loss.
- ✓Templated playbooks and wizard-driven onboarding speed deployment and maintain brand voice.
- ✓Analytics dashboards to monitor engagement, conversions and ROI.
- ✓Offers free sign-up/demo pathways and a partner/affiliate program (50% lifetime commission referenced on site).
✗ Cons
- ✗Exact plan names, per-month pricing, and message/chatbot limits are not specified in this summary — must consult /pricing for concrete numbers.
- ✗Integrations list on the site is summarized; for complete CRM connector names check the integrations area or contact support.
- ✗Privacy/terms should be reviewed for data processing and GDPR considerations before sending personal data to the chatbot.
Compare with Alternatives
| Feature | Elephant.ai | Expertise AI (formerly Chatsimple) | SalesCloser AI |
|---|---|---|---|
| Pricing | N/A | $80/month | N/A |
| Rating | 8.4/10 | 8.2/10 | 8.3/10 |
| Visitor Identification | Partial | Yes | Partial |
| Playbook Flexibility | Templated playbooks with guided customization | Highly customizable playbooks | No-code agent builder and templates |
| Scheduling & Routing | Yes | Yes | Partial |
| CRM Integration Depth | Broad CRM connector support | Deep CRM push and enrichment | Extensive CRM connectors and automation |
| No-code Customization | Yes | Partial | Yes |
| Multichannel Coverage | No | Yes | Yes |
| Analytics & Attribution | Dashboards with conversion attribution | Analytics dashboard with lead metrics | ROI tracking and conversion analytics |
