Overview
Glue Sky is an AI-driven communication/CRM platform that automates voice calls, SMS, email and outreach, surfaces conversational context, scores/qualifies leads, and automates routing and repetitive tasks so teams can scale outreach and support. Core capabilities include conversational AI (voice + text), natural language understanding and sentiment analysis, AI-assisted responses, automated routing and scheduling, lead scoring/predictive analytics, omnichannel inboxes, and integrations with data governance. Real estate CRM, AI receptionist/inbound booking automation, and AI-powered phone research are highlighted use cases. Pricing is subscription plus usage-based, with several plans and a custom Enterprise option. Privacy policy exists with standard commitments; data residency and security specifics require contacting sales/legal. Integrations should be confirmed for Salesforce, HubSpot, MLS, Google Calendar, Zapier/API. Recommended next steps include confirming trial availability, integrations list, data policies, and potential discounts.
Key Features
Conversational AI (voice + text)
AI-enabled conversations across voice and text channels.
Natural language understanding and sentiment analysis
Interprets user intent and sentiment to inform responses.
AI-assisted responses
AI-generated replies to customer inquiries.
Automated routing and scheduling
Automatically route leads and schedule interactions.
Lead scoring and predictive analytics
Score leads and predict outcomes to prioritize outreach.
Omnichannel inboxes
Unified inbox for calls, SMS, email, and other channels.
Who Can Use This Tool?
- business teams:CRM, multi-channel outreach, lead management, and inbound booking automation (real estate, phone research)
Pricing Plans
Basic CRM + notifications with pay-as-you-go usage
- ✓1 Outreach Agent
- ✓1 Phone Number
- ✓Minutes $0.95/min
- ✓SMS $0.09 each
- ✓Emails $0.06 each
- ✓Basic CRM + notifications
Individual / small operator plan with included minutes, SMS and emails
- ✓1 Outreach Agent
- ✓1 Phone Number
- ✓Included: 200 minutes (extra $0.80/min)
- ✓100 SMS (extra $0.08 each)
- ✓500 emails (extra $0.05 each)
- ✓Advanced CRM features
Teams plan with unlimited outreach agents and comprehensive CRM
- ✓Unlimited Outreach Agents
- ✓Phone numbers: unlimited (additional numbers $10/mo each)
- ✓540 minutes included (extra $0.60/min)
- ✓600 SMS (extra $0.07 each)
- ✓2,000 emails (extra $0.04 each)
- ✓Full CRM suite, team dashboard, priority support
Custom pricing with dedicated account manager and SLA guarantees
- ✓Custom solutions
- ✓Dedicated account manager
- ✓SLA guarantees
Pros & Cons
✓ Pros
- ✓AI-driven CRM with multi-channel outreach
- ✓Clear pricing tiers with detailed usage metrics
- ✓Real estate and AI receptionist use-case alignment
- ✓Privacy policy exists with standard commitments
✗ Cons
- ✗No clear About page or founding year on public site pages
- ✗No explicit free trial information found
- ✗Limited authoritative public reviews (G2, Capterra) or marketplace reviews
- ✗Need confirmation of exact connectors/integrations (CRM, calendars, MLS, Zapier/API)
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