HelloAI is a Shopify-integrated AI chatbot and shopping assistant developed by KD SOLUTIONS. It provides real-time order tracking tied to Shopify data, enabling customers to ask where their order is and receive accurate status updates. The system delivers 24/7 AI-powered answers to customer questions and provides AI-driven product recommendations to boost conversions and average order value. It is designed with a no-code ethos, promoted as a three-step setup workflow accessible from the Shopify App Store. The widget supports brand customization—tone, colors, welcome message, and AI personality—and auto-updates product information by syncing with the catalog to minimize manual edits. It supports 100+ languages and can scale with unlimited ticket creation for growing support teams. Users can create custom rules for discounts, policies, and brand voice. Data handling includes chat logs and interaction data; privacy policy says customer data is not used to train third-party models, with GDPR-oriented retention timelines. Privacy policy and terms were last updated in 2025. HelloAI is based in France and aligns with GDPR, retention examples include cookies up to 3 years, web logs 5 years, aggregated reports up to 10 years; account data retained for contract + statutory period. Terms & Conditions were last updated March 23, 2025.