Overview
Minded (Agentsforce) is a platform for creating enterprise-ready AI agents from plain-English prompts, refining agent behavior with a visual editor, and further customizing via code in a customer IDE or SDK. The product emphasizes production readiness and an Agent Development Lifecycle (ADLC) that includes testing, monitoring, analytics, and cross-functional team workflows. Public site content highlights features such as LLM-specific testing and QA tooling (including automated multi-run tests), an LLM-based QA Agent for analyzing tickets and anomalies, CustomerGPT for simulating customer tickets and generating training/test data, and an analytics dashboard with metrics like resolution rate and agent vs human performance. No public pricing, plans, trial details, downloadable SDK, or technical API reference pages were found; terms reference a Dashboard, SDK, and APIs but developer access/documentation appears gated by account, SOW, or sales engagement. Legal and privacy pages emphasize customer ownership of data and agent outputs, platform IP retention by Minded, payment terms and non-refundable fees, and privacy practices including potential use of customer-provided content to operate and improve the service. Onboarding appears demand-driven (lead capture/sales-driven). Recommended next steps include contacting sales for pricing/SOW/trial, requesting technical docs and integration guidance, clarifying data training and security/compliance, requesting references/case studies, and seeking legal clarifications on IP and liability.
Key Features
Create agents from plain English
Generate AI agents from plain-English prompts to rapidly define agent behavior and intents.
Visual editor
Visual editing UI for refining agent behavior and flows without code.
Code customization / SDK
Option to further customize agents using code in a customer IDE and SDK integrations (access appears gated).
Testing & QA tooling
LLM-specific tests, validation and execution testing, and automated multi-run tests to address model randomness.
QA Agent
LLM-based QA Agent for analyzing tickets, sentiment, anomalies, and other quality checks.
CustomerGPT
Simulate customer tickets to surface edge cases and create training and test data.

Who Can Use This Tool?
- Enterprises:Build and deploy production-ready AI agents with team workflows and a focus on operational readiness.
- Developers:Customize agents via SDK and code in a customer IDE and integrate with internal systems (documentation gated).
- Customer Support / Operations:Use QA Agent and CustomerGPT to analyze tickets, simulate edge cases, and measure agent vs human performance.
Pricing Plans
Pricing information is not available yet.
Pros & Cons
✓ Pros
- ✓Generates enterprise-ready agents with production-focused features and ADLC emphasis.
- ✓Visual editor plus option for code-level customization (IDE/SDK).
- ✓Robust testing and QA tooling tailored to LLM behavior, including automated multi-run tests.
- ✓Specialized features like QA Agent and CustomerGPT for test data and ticket analysis.
- ✓Analytics and monitoring focused on production metrics and agent vs human performance.
✗ Cons
- ✗No public pricing, plan tiers, or trial details available on the site.
- ✗No public API documentation or downloadable SDK; developer access appears gated.
- ✗Onboarding and access appear sales/SOW-driven rather than self-serve.
- ✗No publicly listed SLAs, security certifications (e.g., SOC2), or compliance pages found.
- ✗Terms reference non-refundable fees and payment terms; commercial model appears contract/SOW-based.
Compare with Alternatives
| Feature | Minded / Agentsforce | GPTBots | MindStudio |
|---|---|---|---|
| Pricing | N/A | N/A | $60/month |
| Rating | 8.4/10 | 8.0/10 | 8.6/10 |
| Visual Builder | Yes | Yes | Yes |
| Code Extensibility | Yes | Yes | Partial |
| Testing & QA | Yes | Partial | Yes |
| ADLC Collaboration | Yes | Partial | Partial |
| Deployment & Ops | Yes | Yes | Yes |
| Observability & Analytics | Yes | Partial | Partial |
| Governance & Security | Partial | Partial | Yes |
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