Overview
Scale AI (Scale) offers a data-centric, end-to-end platform for training and operating AI, with emphasis on high-quality labeled data, RLHF, model evaluation, safety/alignment, and enterprise-grade deployment. The core products cover three areas: Scale Data Engine (a self-serve and managed data annotation/ labeling platform with pay-as-you-go pricing, dataset catalogs, QA workflows, versioning, metadata, and BYO workforce or Scale annotation services), Scale GenAI Platform (enterprise-grade hosting/orchestration for long-running agents, zero-ops operation, RAG pipelines, embeddings/vector stores, custom embeddings, reranking, model evaluation, telemetry, and cloud/VPC deployment), and Scale Generative AI Data Engine / Data toolkit (end-to-end data pipelines for RLHF, data generation, labeling, model evaluation, safety and alignment under the SEAL framework). Public materials also reference Remotasks and Outlier in context. Scale emphasizes data lifecycle management (ingestion, annotation, QA, cataloging, lineage), configurable annotation workflows, ML tooling (pre-labeling, benchmarking), and robust enterprise requirements (SLAs, security/compliance, audit trails, VPC). The company markets to enterprises needing scalable AI data tooling and GenAI capabilities and provides documentation (scale.com/docs), community resources (Exchange), and public pages for pricing and support. Free trial incentives include the first 1,000 labeling units and 10,000 image uploads.
Key Features
Data lifecycle management
Ingestion, annotation, QA, metadata, dataset cataloging, versioning, and lineage.
Annotation workflows
Configurable tooling, QA, and human-in-the-loop annotation.
ML tooling & evaluation
Pre-labeling, active tooling, RLHF support, model evaluation, benchmarking, and automated evaluations.
RAG & agent capabilities
Embeddings, vector stores, chunking, summarization, reranking, long-term memory, and agent orchestration.
Enterprise deployment
SLAs, dedicated customer ops, security/compliance, audit trails, and VPC deployment options.
Safety & research (SEAL)
Internal research, private evaluations, and alignment-focused assessments.
Who Can Use This Tool?
- Enterprises:For enterprises evaluating or deploying Scale's AI data and GenAI platforms.
Pricing Plans
Pay-as-you-go labeling with free starter units/uploads (first 1,000 labeling units and 10,000 image uploads as trial incentives).
- ✓Pay-as-you-go labeling
- ✓Credit card payments
- ✓Free starter units and 10k image uploads
- ✓Self-serve labeling tooling
- ✓Dataset catalogs
- ✓QA workflows
- ✓Versioning
- ✓BYO workforce or Scale annotation services
Enterprise SLAs, dedicated support, custom onboarding, platform access, and managed annotation options.
- ✓Dedicated support
- ✓Platform access
- ✓Custom onboarding
- ✓Managed annotation options
- ✓Enterprise SLAs
Enterprise engagements/demos; pricing available via sales.
- ✓Zero-ops hosting/orchestration for long-running agents
- ✓RAG pipelines
- ✓Embeddings and vector stores
- ✓Custom embeddings
- ✓Reranking
- ✓Model evaluation
- ✓Telemetry and QA
- ✓VPC/cloud deployment
Pros & Cons
✓ Pros
- ✓Trusted by the world's ambitious AI teams
- ✓Comprehensive data and ML tooling
- ✓Enterprise-grade deployment, security, and SLA options
- ✓RAG/agent capabilities and strong data pipeline
- ✓SEAL safety and evaluations framework
✗ Cons
- ✗Public reports of crowdwork labor practices (Remotasks) and related controversies
- ✗Government/defense contracts scrutiny
- ✗Procurement risk requires independent reviews and references
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