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TalkStack

No-code, multilingual AI agents for 24/7 support and sales across text, voice, and messaging channels.
8.1
Rating
Free
Price
8
Key Features

Overview

TalkStack provides enterprise-grade, no-code voice and text AI agents to automate customer support and sales workflows (lead qualification, appointment scheduling, reminders, contract renewals, etc.) with human-in-the-loop oversight. Key capabilities include a No-code Agent Studio for building voice and text agents quickly, multi-channel delivery (telephony/phone calls, SMS, WhatsApp, Email, Telegram and other messaging), speech-to-text and text-to-speech, support for custom/clone voice requests (manual review required), batch calling via uploaded spreadsheets, and workflow automation (chained checkpoints, waits, reminders). Monitoring and QA features include transcripts, call recordings, post-call analysis with configurable categories, and analytics for continuous learning. The platform supports multiple languages (including many Asian languages and major European languages) and graceful human escalation. Deployment and integration options include APIs, webhooks, Twilio (default) with Vonage and SignalWire supported for custom LLM flows, and optional on-prem LLM deployments for enterprise customers. Security posture described includes RBAC, VPC isolation, continuous monitoring, vulnerability scanning, DDoS protection via Cloudflare, Azure backups, penetration testing, and adherence to SOC 2 alignment and GDPR considerations. Pricing is usage-based (per-minute, prorated to the second) with a free trial; starter and enterprise volume tiers are described on the site. Documentation covers a no-code dashboard path, Custom LLM options, APIs for triggering calls and managing numbers, webhook delivery of transcripts/recordings, concurrency and prompt token limits (default pay-as-you-go up to 10 concurrent calls, prompt cap ~7,500 tokens unless arranged), and WhatsApp integration requiring Meta approval. Contact/demo information and relevant site pages are available on the TalkStack website.

Details

Developer
talkstack.ai
Launch Year
Free Trial
Yes
Updated
2025-12-07

Features

No-code Agent Studio

Build voice and text agents in minutes with configurable prompts, workflows, and the ability to clone voice/style/tone.

Multi-channel Delivery

Support for phone calls (telephony), SMS, WhatsApp, Email, Telegram and other messaging channels; Twilio is default telephony integration.

Voice & Telephony

Speech-to-text, text-to-speech, clone/custom voice requests (manual review/approval), and batch calls via uploaded spreadsheet.

Workflow Automation

Chain checkpoints, calls, wait times, and SMS/WhatsApp reminders to create end-to-end processes like appointment scheduling and lead qualification.

Monitoring & QA

Transcripts and call recordings, view calls as chat transcripts, listen to recordings, and post-call analysis with configurable categories.

Analytics & Continuous Learning

Call analytics and insights to improve agents and operational performance.

Screenshots

TalkStack Screenshot
TalkStack Screenshot
TalkStack Screenshot

Pricing

Trial / Introductory
Free

Free trial; introductory usage notes $0.15 per call minute (prorated to the second).

  • Free trial access
  • Introductory per-minute rate example ($0.15/min referenced)
  • Useful for initial proof-of-concept and testing
Starter
Free

For >5,000 minutes/month — $0.12 per call minute (prorated), includes white-glove onboarding and 1,000 free minutes; custom integrations available.

  • Volume pricing for mid-scale usage
  • White-glove onboarding
  • 1,000 free minutes included
  • Custom integrations available
Enterprise
Free

For >10,000 minutes/month — volume pricing (as low as $0.05 per minute reported), no setup fees, dedicated account manager and support, custom integrations, optional on-prem deployment; contact sales for exact pricing.

  • Large-volume discounts (examples down to $0.05/min)
  • Dedicated account manager and support
  • No setup fees reported
  • Optional on-prem deployment and custom integrations

Pros & Cons

Pros

  • No-code agent builder enabling rapid POCs and deployments
  • Multi-channel support including telephony and messaging
  • Enterprise-level security posture and optional on-prem deployment
  • Detailed monitoring, transcripts, recordings, and analytics
  • Multilingual support covering many Asian and European languages
  • Usage-based pricing suitable for scaled voice workloads

Cons

  • WhatsApp integration requires Meta approval (additional steps)
  • Default concurrency and token limits (10 concurrent calls, ~7,500 token prompt cap) may require sales for higher limits
  • Exact enterprise pricing, minimums, and discounts require contacting sales
  • No explicit public founding/launch year found on the site

Compare with Alternatives

FeatureTalkStackPolyAILiaPlus
PricingN/AN/A$99/month
Rating8.1/108.5/108.2/10
No-code BuilderYesPartialNo
Channel CoverageText voice messagingVoice and chatVoice focused
Voice Telephony DepthTelephony and PSTN integrationIn-house ASR and voice tuningLow latency phone management
Workflow AutomationYesPartialPartial
Real-time MonitoringMonitoring and QAVisibility and transparencyReal-time dashboards
Analytics & LearningContinuous analytics and learningCentral brain with knowledge controlsDashboards plus call logs and transcripts
Multilingual NLUYesYesYes
Enterprise GovernanceEnterprise options with human escalationEnterprise guardrails and complianceISO27001 SOC2 GDPR compliance

Audience

EnterprisesAutomate large-scale support and sales workflows with dedicated account management and optional on-prem deployment.
Support & Sales TeamsAutomate Tier 1–2 tasks, lead qualification, appointment scheduling, and reminders with human escalation.

Tags

no-codevoice-automationtelephonycall-center-automationmultilingualworkflow-automationspeech-to-texttext-to-speechtwiliowebhooksanalyticsenterprise