Overview
TxtCart is an AI-native conversational SMS marketing platform built specifically for Shopify merchants and ecommerce brands. It combines AI-trained brand voice agents, one-click automations, and a segmentation builder to run personalized SMS campaigns, recover abandoned checkouts, and enable 1:1 conversational commerce at scale. The platform includes AI-assisted copywriting, automated flows, popups to grow subscriber lists, and real-time analytics to optimize timing and offers. TxtCart emphasizes ROI—offering an ROI calculator, prebuilt automations, and integrations to connect with existing ecommerce stacks. TxtCart is positioned for brands that want to move beyond broadcast SMS to conversation-driven commerce, with support tiers for startups through enterprise customers and features that range from toll-free numbers and branded SafeLinks to dedicated customer success and custom integrations for large accounts.
Key Features
Conversational SMS Inbox
Two-way SMS inbox enabling shoppers to reply and complete purchases directly within conversations; supports AI-assisted replies to scale 1:1 engagement.
AI-Powered Flows & Automations
Prebuilt and customizable automated flows (cart recovery, browse abandonment, post-purchase) that use AI to optimize timing, offers, and copy.
AI Copywriter & Recommendations
Generates brand-voiced SMS copy, subject to brand training, and provides AI-driven offer and upsell suggestions.
Popups & Opt-in Capture
Full-screen and inline popups to increase opt-in rates (claims of 10–15% with Full Screen Popups; P2P checkout opt-ins lift subscribers ~25%).
Analytics & ROI Tools
Real-time analytics, contextual insights, and an ROI calculator for estimating campaign-driven revenue.
Toll-free Number & Branded SafeLinks
Provides a unique toll-free sender option and branded SMS SafeLinks for a better shopper experience.
Who Can Use This Tool?
- Shopify Merchants:Run AI-powered conversational SMS campaigns to recover carts and increase repeat purchases.
- Ecommerce Brands:Scale SMS revenue with automated flows, segmentation, and AI-driven recommendations.
- Agencies:Manage client SMS programs and earn recurring commissions through partner programs.
- Enterprise Teams:Deploy custom integrations and dedicated support for high-volume messaging needs.
Pricing Plans
Perfect for small businesses getting started with SMS marketing
- ✓AI-powered Flows
- ✓SMS Inbox (conversational)
- ✓Popup Forms
- ✓Branded SMS SafeLinks
- ✓Unique Toll-Free Number
- ✓Integrations & App Marketplace
- ✓24/7 Live Chat Support
- ✓Overage SMS rate: $0.009 per SMS (plan overage rate)
Best for growing brands ready to scale SMS revenue
- ✓Everything in Starter
- ✓Advanced Segmentation
- ✓Auto-Capture Knowledge Base
- ✓AI Offers & Upsells
- ✓SMS & MMS campaigns and flows
- ✓Overage SMS rate: $0.008 per SMS
- ✓Overage MMS rate: $0.030 per MMS
For established brands driving serious revenue through SMS
- ✓Everything in Growth
- ✓Advanced Analytics
- ✓Contextual Insights
- ✓AI-powered Reporting
- ✓Customer Success Manager
- ✓Overage SMS rate: $0.007 per SMS
- ✓Overage MMS rate: $0.024 per MMS
Custom solutions for high-volume brands with dedicated support and integrations
- ✓Everything in Pro
- ✓Onboarding Launch Specialist
- ✓Dedicated SMS Live Agent
- ✓24/7 Priority Support
- ✓Dedicated External Slack Channel
- ✓Custom Integrations
- ✓Overage SMS rate: $0.006 per SMS
- ✓Overage MMS rate: $0.022 per MMS
Pros & Cons
✓ Pros
- ✓AI-native conversational approach tailored to Shopify merchants
- ✓Transparent pricing with per-SMS/MMS overage rates
- ✓Built-in AI copywriting and one-click automations accelerate campaign creation
- ✓Strong ROI messaging and ROI calculator to help model impact
- ✓Integrations/app marketplace and popups to grow subscriber lists
- ✓Dedicated enterprise support options for large brands
✗ Cons
- ✗Some public site pages showed 404/"page does not exist" notices during extraction
- ✗Limited visible independent third-party review volume on the site (external review signals not prominent)
- ✗Usage-based billing can be complex for very high-volume senders without careful forecasting
