Overview
Vogent (Voicelab) is an all-in-one platform for creating, testing, and operating conversational voice agents. It provides ultra-low-latency text-to-speech, instant voice cloning, hosted fine-tunes, LLMs tuned for phone conversations, IVR and phone-tree navigation, voice activity detection, conversation analytics and backtesting, and both no-code (Flow Builder) and developer APIs/SDKs. The platform emphasizes enterprise readiness with HIPAA and SOC 2 Type II compliance options, on-prem/VPC deployments, and scale-focused billing and tooling. Exact launch year was not found in the scraped pages. Some community/support URLs (Discord invite, direct contact form URL) were referenced on the site but not discoverable in the provided scrape.
Key Features
Ultra-low-latency Text-to-Speech
Sub-200ms time-to-first-token real-time inference for production voice agents.
Instant Voice Cloning & Hosted Fine-tunes
Zero-shot voice cloning and hosted fine-tunes to create or adapt custom voices.
Flow Builder (No-code)
Drag-and-drop builder to compose multi-turn IVR and conversational flows quickly without code.
IVR / Phone-tree Detection & Navigation
Models specialized for IVR detection, navigation and multi-turn phone interactions.
Conversation Analytics & Backtesting
Tools for viewing call history, transcripts, counterfactual analysis, and testing new agents against past calls.
Developer APIs & BYO Models
Full API/SDK access, ability to bring your own model serving URLs, and programmatic deployment controls.
Who Can Use This Tool?
- Developers:Integrate voice agents into apps and services via APIs and SDKs for full customization.
- Contact Centers:Deploy scalable, low-latency voice agents to handle IVR, surveys, and call routing.
- No-code Builders:Create and iterate voice agents quickly using Flow Builder and studio tools without coding.
- Enterprises:Operate compliant, large-scale voice fleets with on-prem/VPC options and dedicated support.
Pricing Plans
Entry plan with limited minutes, cloning, API and studio access.
- ✓180 minutes of high-quality Text to Speech
- ✓Instant Voice Cloning
- ✓API Access
- ✓Studio Access
- ✓Additional credits for ~6c/minute
- ✓Discord Support Channel
Adds more minutes, concurrency and lower overage credit cost.
- ✓Everything in Free
- ✓500 minutes of TTS
- ✓3 concurrent requests
- ✓Additional credits for ~4c/minute
Higher-tier plan with large minutes, hosted fine-tunes, and compliance.
- ✓Everything in Starter
- ✓5000 minutes of TTS
- ✓Hosted fine-tunes
- ✓30 concurrent requests
- ✓HIPAA-compliant workspace
- ✓Additional credits for ~3c/minute
- ✓Dedicated Slack channel
Enterprise offering with dedicated support, on-prem options, and volume discounts.
- ✓Everything in Pro
- ✓Dedicated account manager
- ✓On-prem/VPC deployments
- ✓Custom-trained voices
- ✓Unlimited concurrency
- ✓Volume discounts
Pros & Cons
✓ Pros
- ✓Ultra-realistic, ultra-low-latency TTS and voice cloning (real-time production-grade inference)
- ✓No-code Flow Builder plus developer APIs/SDKs for full-stack workflows
- ✓Features built specifically for phone/IVR use: VAD, IVR detection/navigation, interruption handling
- ✓Enterprise readiness: HIPAA-compliant workspaces, SOC 2 Type II audit in process, and on-prem/VPC options
- ✓Conversation analytics, backtesting, and tools for evaluating agents on historical calls
✗ Cons
- ✗Enterprise pricing and custom deployments require contacting sales (no single-page exhaustive enterprise price table)
- ✗Some public pricing pages had inconsistent or limited detail in the scraped snapshot
- ✗Advanced features (hosted fine-tunes, unlimited concurrency) reserved for higher tiers or enterprise
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