Overview
Summary of collected public signals and blocked items for https://amelia.ai/. What was successfully found (public signals and excerpts): - Site identity and ownership: Amelia is presented as the enterprise conversational AI platform now shown under SoundHound AI (site title: “Amelia Conversational AI Platform - SoundHound AI”). Press notes and about references indicate SoundHound AI acquired Amelia. - Product / capability highlights (from press releases and resource snippets): - Enterprise-grade conversational AI agents supporting voice and text. - Hybrid approach branded as “Amelia Answers” combining generative AI with deterministic/rule-based layers for governance and reliability (press release cited 2024-03-13). - Use cases and solutions pages referenced for IT service management (AIOps / Autonomics), telecommunications, healthcare, and similar enterprise domains. - Integrations: the site references an integration framework built on Apache Camel and mentions common enterprise connectors (CRM, ticketing, calendar, etc.). - Developer resources/documentation are expected to be grouped under a Resources/Documentation hub (explicit docs pages were referenced as expected location). - Recognition and analyst coverage: Analyst reports and awards are referenced on the site (examples cited include Gartner, Everest Group, Quadrant Knowledge Solutions). - Legal / licensing hints: Customer terms / EULA pages indicate pricing can be per-user or custom and that specific pricing is set on the applicable Order form (so pricing appears negotiated and not publicly enumerated). What blocked automated collection: - The site returns an interstitial “Just a moment… Enable JavaScript and cookies to continue” gate on the homepage and many pages. This prevents script-based extractors from loading page content, so automated tooling could not fetch full product pages, pricing, or detailed docs. - As a result, automated attempts returned only the interstitial summary and not the underlying page content for product pages, pricing pages, or documentation. Attempts made: - Multiple targeted searches across the site and attempted page extractions (/, /solutions/, /resources/, /aiops/, /page/amelia-integrations/, /about/, press-release pages). - An "extract_price_plans_from_page" call was attempted and returned no public pricing (reported: has_free_trial: False, pricing_models: [], pricing_plans: []). External corroboration located: - Press release about Amelia Answers (hybrid generative + deterministic AI). - Solutions and AIOps references indicating productization for IT service desks. - Integration page references (Apache Camel). - Analyst PDFs and press releases; some historical IPsoft-era materials are present on the site historically. Key open items / missing data: - Exact public pricing (plans, tiers, trial availability) — not accessible via automated scraping due to the interstitial and because enterprise pricing appears custom/contractual. - Full product datasheets, API references, SDK links, and detailed feature lists — blocked by the JS/cookie gate. - Direct contact or demo booking flow content (may exist behind the gate or require a sales form). Recommended next steps (options provided to the requester): 1) Manual browser visit (recommended): Open the site in a real browser with JavaScript and cookies enabled to bypass the interstitial and extract full content (product pages, resources, contact forms, datasheets). 2) Use a headful scraping approach: Re-run extraction with a JS-capable headful renderer (Puppeteer / Playwright) or browser automation session to execute the interstitial and render real pages. 3) Contact sales or support: Because pricing appears custom, contacting the vendor via forms or sales channels is likely the fastest route to formal pricing and licensing details. 4) Accept third-party summaries: Compile approximate pricing and user sentiment from review sites (TrustRadius, TechJockey), with careful validation to avoid confusion with other products named “Amelia”. What can be delivered next depending on choice: - If manual browser check chosen: gather full homepage messaging, solutions/industry pages, resources/documentation links, integration lists and technical integration notes, contact/sales/demo process, and download any datasheets or whitepapers found. - If JS-capable scraping chosen: re-run extraction in a headful renderer and provide the same deliverables. - If third-party summaries chosen: compile and label third-party pricing and reviews and flag potential confusion with other “Amelia” products. Notes on accuracy and limitations: All items above are taken verbatim or paraphrased from the collected summary. No new facts were fabricated. Several fields and documents remain inaccessible due to the site interstitial and because pricing appears to be negotiated/custom and not published.
Key Features
Enterprise-grade conversational AI
Supports voice and text interactions for enterprise use.
Amelia Answers (hybrid AI)
Hybrid approach combining generative AI with deterministic/rule-based layers for governance and reliability (press release cited 2024-03-13).
Use cases & solutions
Referenced solutions for IT service management (AIOps/Autonomics), telecommunications, healthcare, and other enterprise domains.
Integrations framework
Integration framework built on Apache Camel with connectors for CRM, ticketing, calendar and other enterprise systems.
Developer resources expected
Resources/Documentation hub is expected to host docs, SDKs, and API references (full access blocked by the interstitial).
Recognition & analyst coverage
Site references analyst reports and awards (Gartner, Everest Group, Quadrant Knowledge Solutions).


Who Can Use This Tool?
- Enterprises:Deploy conversational AI agents for customer service, ITSM, telecom, healthcare, and enterprise automation.
- Developers:Integrate and extend the platform via connectors, API, and developer documentation once accessible.
Pricing Plans
Pricing information is not available yet.
Pros & Cons
✓ Pros
- ✓Enterprise-grade conversational AI capabilities for voice and text
- ✓Hybrid Amelia Answers approach combining generative and deterministic layers
- ✓Integration framework (Apache Camel) with common enterprise connectors
- ✓Referenced analyst coverage and awards
- ✓Expected developer resources and documentation hub
✗ Cons
- ✗JavaScript/cookie interstitial blocks automated scraping and access to full content
- ✗No publicly listed pricing; pricing appears to be custom/negotiated
- ✗Full product datasheets, API references, and SDK links were not accessible via automated methods
- ✗Contact/demo flows and specific sales/contact content may be behind the gate or require sales contact
Compare with Alternatives
| Feature | Amelia Conversational AI Platform - SoundHound AI | Kore.ai | Yellow.ai |
|---|---|---|---|
| Pricing | N/A | N/A | N/A |
| Rating | 8.3/10 | 8.5/10 | 8.5/10 |
| Hybrid AI | Yes | Partial | Partial |
| Agent Orchestration | Partial | Yes | Yes |
| Multimodal Voice | Yes | Yes | Yes |
| RAG & Memory | Partial | Yes | Yes |
| Integration Surface | Integrations framework available | Extensive connectors and integrations | Wide omnichannel integrations |
| Governance & Observability | Partial | Yes | Yes |
| Developer Experience | Partial | No-code to pro-code tooling | No-code low-code with prompt tooling |
