Overview
Calldock provides API-driven AI voice agents that automatically call inbound leads within ~60 seconds, engage in natural conversations, qualify leads, book Google Calendar appointments, enrich lead data, and deliver SMS/email summaries. When needed, conversations can be handed off to humans. Core capabilities include a natural-sounding voice, real-time transcription, call recording, analytics, configurable scripts and qualification rules, and pre-call webhooks to fetch context. The platform supports CRM and automation integrations, templates for industries (MedSpa, Dental, Real Estate, etc.), and an API plus webhook developer workflow. Onboarding emphasizes speed, with claims of being live in under five minutes and templates that simplify setup. Pricing is usage-based / pay-as-you-go per minute, with no setup fees and refunds for overcharges when calls end. Documentation covers authentication via X-API-Key and X-Agent-ID, rate limits, and HMAC-secured webhooks. Native connectors and workflows extend to Google Calendar, Gmail, Slack, Zapier, Typeform, Stripe, and various CRMs. Security notes stress key management and webhook verification; some compliance details are not publicly disclosed and require direct inquiry.
Key Features
Natural-sounding voice
AI voice agents that sound human during inbound calls.
Real-time transcription
Live transcription of conversations as they happen.
Call recording
Record calls for QA and training.
Analytics
Usage and performance analytics for insights.
Configurable scripts & qualification rules
Custom scripts and qualification workflows for leads.
Pre-call webhooks
Fetch context before calls via webhooks.
Pricing Plans
Pricing information is not available yet.
Pros & Cons
✓ Pros
- ✓Fast onboarding with templates and quick setup goals
- ✓Rich feature set including AI voice, transcripts, analytics, and CRM integrations
- ✓API and webhook developer workflow
✗ Cons
- ✗No explicit, publicly listed free trial details; verify availability via signup
- ✗Formal compliance documentation not publicly accessible; enterprise buyers may need to request
- ✗Some pricing details (subscription options) require confirmation during signup
