Overview
Chat Data is an enterprise-ready multimodal AI agent platform that enables organizations to build, train, and deploy customizable AI agents (chat and realtime voice). The platform emphasizes training agents from customer data (documents, webpages, structured data), supports custom model endpoints and a variety of built-in models, and provides HIPAA/PII features and reseller white-label options. Key capabilities include multi-platform deployment (website widget/embed, iframe, Slack, Discord, WhatsApp, Instagram, Shopify, WordPress, etc.), support for text/files/images/audio/video uploads and realtime voice I/O, training pipelines (uploading data, scraping URLs, structured product/Q&A ingestion), integrations (webhooks, SDK events, Zapier/Make with noted limitations for some white-label scenarios), analytics and lead management endpoints, and native live chat escalation with a live agent dashboard. The site and docs reference model availability (GPT-4.0, GPT-4o mini variants, GPT-5.1, Claude 4.5 Sonnet, Gemini 2.5), and recent changelog items note workflow builder, PII protection enhancements, and realtime voice features. Pricing is tiered (Free, Entry, Standard, Reseller/Enterprise) with add-ons and usage-based charges. Primary developer resources live in the API reference and the Cookbook (cookbook.chat-data.com) which contains in-depth guides (SSO/white-label, live chat escalation, Instagram integration, realtime voice). Some top-level pages on the main site returned 404s and most documentation is hosted on the cookbook subdomain.
Key Features
Multi-platform deployment
Embeddable website widget/iframe and integrations with Slack, Discord, WhatsApp, Telegram, Instagram, Shopify, WooCommerce, WordPress, and more.
Multimodal inputs & realtime voice
Supports text, files, images, audio/video uploads and realtime voice input/output for conversational experiences.
Training & data backends
Upload custom data, scrape webpages, ingest structured data (products, Q&A), and connect custom model endpoints or use built-in models.
Live chat escalation
Native live agent dashboard with lazy triggers, notifications (email/Zendesk, SMS/Twilio), auto-close surveys, and agent analytics.
White-label & reseller support
Custom domains and branding, SSO redirect flows for reseller onboarding, token-based permission levels and reseller management capabilities.
Workflows & Actions
Visual multi-step AI workflow builder (Auto Prompt) and actions that call APIs with isolated sessions per workflow.
Who Can Use This Tool?
- Enterprises:Deploy branded AI agents across channels, enforce compliance, and manage reseller terms and custom integrations.
- Developers / Integrators:Integrate via REST API, webhooks, SDKs and automate training, agents, and live-chat escalation workflows.
- Resellers / Agencies:White-label and resell multi-tenant agent solutions with custom domains, SSO flows, and reseller management.
Pricing Plans
Baseline free plan with limited monthly credits and training quotas.
- ✓~40 message credits/month
- ✓800k training characters/month
- ✓100 scraped pages/month
- ✓1 agent
- ✓Basic chatbot features
Entry tier with larger quotas, voice and API access; promotional first-month price shown on site.
- ✓~2,000 message credits/month
- ✓44M training characters/month
- ✓1,500 scraped pages
- ✓2 agents
- ✓Voice, API access
- ✓15 third-party integrations
Standard tier with significantly larger quotas for production usage; shown prices include a promotional lower figure.
- ✓~40,000 message credits/month
- ✓220M training characters
- ✓24,000 scraped pages/month
- ✓Up to 20 agents
- ✓Up to 1,000 chatbots
White-label and reseller options with custom domains, branding, VIP support and enterprise features; prerequisites may apply and promotional pricing shown on site.
- ✓White-label (custom domains / branding)
- ✓Reseller onboarding and SSO redirect flows
- ✓VIP WhatsApp support
- ✓Enterprise-level quotas and management
Usage add-on: approximately $7 per 1,000 message credits (usage-based charge).
- ✓Top-up message credits at a per-1,000 rate
Add-on for additional agent seats, charged per agent per month.
- ✓Additional agent seat
Storage add-on example: approximately $10 per 10GB.
- ✓Additional blob storage
Add-on for additional scraped pages (example rate: $10 per 5,000 pages).
- ✓Increased scraped pages quota
Pros & Cons
✓ Pros
- ✓Enterprise-focused feature set with white-label and reseller capabilities
- ✓Multimodal support including realtime voice and file uploads
- ✓Extensive integrations and deployment options (widget, Slack, WhatsApp, Shopify, etc.)
- ✓Strong training pipelines for ingesting documents, webpages, and structured data
- ✓Native live chat escalation and agent dashboard
- ✓Changelog and Cookbook provide detailed implementation guides and frequent updates
✗ Cons
- ✗Some main-site top-level pages return 404s; primary docs hosted on cookbook.chat-data.com
- ✗Certain white-label integrations constrained by OAuth/branding limitations (e.g., Facebook/Slack/Zapier flows)
- ✗RAG and training limitations noted (partial context, chunking, token limits); training can take minutes
- ✗Pricing and add-on rates are detailed and sometimes promotional; must re-check for exact billing
Compare with Alternatives
| Feature | Chat Data | Stammer.ai | Chatbase |
|---|---|---|---|
| Pricing | $7/month | $49/month | $40/month |
| Rating | 8.3/10 | 8.0/10 | 8.3/10 |
| Multimodal Support | Yes | Partial | Partial |
| Realtime Voice | Yes | Yes | No |
| White‑Label Resale | Yes | Yes | No |
| Training & RAG | Yes | No | Yes |
| Live Escalation | Yes | No | Partial |
| Workflow Actions | Yes | Partial | Yes |
| Privacy & Compliance | Yes | Partial | Partial |
| Integrations & Analytics | Yes | Yes | Yes |
Related Articles (3)
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OpenAI's GPT-5.1 debuts on Chat Data, delivering faster, more accurate chatbot performance with reduced hallucinations.
Chat Data releases GPT-5.1, enhanced privacy, AI Workflows, new lead-management endpoints, and Claude 4.5 Sonnet for specialized domains.
