Chatbase is an end-to-end platform for building, training, deploying, and managing AI-powered customer-support agents. It emphasizes training agents on company-owned data (documents, websites, databases, and external sources), supports built-in and custom actions to call external systems/APIs (e.g., CRMs, Stripe, Calendly, Zapier), and provides multi-channel deployment options (web widget, WordPress, Shopify, Slack, WhatsApp, Messenger, Instagram, Zendesk, and other connectors). The platform includes analytics and conversation insights for iterating on agents, model selection and comparison tools, real-time data access and sync, language detection and translation (~80+ languages claimed), enterprise guardrails and escalation to humans, and both no-code dashboard flows and developer APIs/guides for deeper integrations. Pricing tiers include Free, Hobby (~$40/mo), Pro (~$150/mo), and an Enterprise 'Let’s Talk' option with customizable limits. Compliance and trust signals listed on the site include customer data ownership, encryption in transit and at rest, SOC 2 Type II and GDPR mentions, and customer scale claims (10,000+ clients referenced). The site provides documentation for REST API integration, event listeners, embedding, creating custom actions, and a set of example integrations (Zapier, Stripe, Calendly, Cal.com, Zendesk, WordPress). Notable caveats: some per-plan seat counts and fine-grained limits vary in wording across pages; a previous pricing-extraction tool hit validation limits when parsing longer feature lists, so presented plan limits are compiled summaries from the pricing page.