Overview
Dashworks provides an enterprise-focused omni-search AI assistant that connects to a company’s knowledge bases, apps, messaging, code, and documents to deliver instant, referenced answers and automate workflows. It offers customizable bots for teams, Slack automation, realtime search without long indexing, support for multiple LLMs (GPT-4o, Claude, Gemini Pro, Llama 3), enterprise-grade security controls (SSO/SCIM, custom data retention, zero-data retention options), and integrations across CRM, PM, wikis, code, and more. Dashworks targets teams across support, sales, product, and engineering to reduce response times, improve onboarding, and boost productivity.
Key Features
Omni-Search Across Tools
Search across docs, tickets, wikis, code, messaging, CRM, and more from a single interface for consolidated answers.
Custom Bots & Personas
Build and deploy specialized AI assistants per team (HR, IT, Legal, Support, Product) that pull from relevant sources.
Slack Integration & Auto-Responses
Slackbot can auto-answer channel questions, provide DM assistants, and learn via in-Slack training and upvotes.
Live Data Access (No Long Indexing)
Provides near-real-time answers without lengthy syncing or duplicating data, keeping results up-to-date.
Multi-LLM Support
Offers selection among major LLMs (GPT-4o, Claude, Gemini Pro, Llama 3) within one platform.
Enterprise Security & Governance
SSO/SCIM, configurable data retention, zero-data retention options, encryption, and permission sync with org directory.
Who Can Use This Tool?
- Support Teams:Resolve customer questions faster by searching docs, tickets, and chats instantly.
- Sales Teams:Surface deal, pricing, and account information from CRM and docs to accelerate deals.
- Product Teams:Find product notes, research, and design assets to inform decisions quickly.
- Engineering Teams:Search code, PRs, issues, and runbooks for faster debugging and on-call support.
- HR / IT:Provide instant answers to policy, onboarding, and IT helpdesk queries.
Pricing Plans
Per-seat subscription for teams; includes core integrations and unlimited usage (annual option available).
- ✓No seat minimums
- ✓Unlimited usage
- ✓Core integrations
- ✓File uploads
- ✓Slackbot
- ✓Workflows
- ✓Browser extension
- ✓Shared topics
Team-focused plan with advanced AI features, org-wide integrations and customization. Minimum 10 seats.
- ✓Minimum 10 seats
- ✓Everything under Team Plan
- ✓Custom bots
- ✓Choose between top LLMs
- ✓Org-wide integrations
- ✓AI customization
- ✓Multiple accounts for integrations
- ✓Priority support
Custom enterprise plan — contact sales for pricing and enterprise features.
- ✓Everything under Business Plan
- ✓SSO and SCIM
- ✓API Access Add-On
- ✓Custom data retention
- ✓Analytics and insights
- ✓HRIS integrations
- ✓Prioritized new integration requests
Pros & Cons
✓ Pros
- ✓Unified omni-search across many apps (docs, wikis, code, CRM, messaging).
- ✓Live search with minimal/no indexing delays and strong security/privacy options.
- ✓Customizable bots and Slack integrations for automating internal Q&A.
- ✓Support for multiple top LLMs to pick the best model for needs.
- ✓Fast setup and unlimited usage tiers for team plans.
✗ Cons
- ✗No permanently free tier visible on public pricing (only a time-limited trial).
- ✗Enterprise pricing is not public (contact sales required).
- ✗Limited public detail about native mobile/desktop apps (primarily web, integrations, and a browser extension).
- ✗Recent corporate changes (e.g., acquisition announcement) may affect roadmap/support — check latest blog/announcements.
Compare with Alternatives
| Feature | Dashworks | Airtable AI | DevRev Computer |
|---|---|---|---|
| Pricing | $12/month | $20/month | N/A |
| Rating | 8.4/10 | 8.0/10 | 8.1/10 |
| Source Coverage | Yes | Partial | Yes |
| Live Data Access | Yes | Partial | Yes |
| Bot Customization | Yes | Yes | Yes |
| Workflow Automation | Yes | Yes | Yes |
| Multi-LLM Support | Yes | No | No |
| Enterprise Governance | Yes | Yes | Yes |
| Answer Grounding | Partial | Partial | Partial |
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