Overview
FleetWorks uses AI to automate high-volume communications and coordination in freight brokerage and carrier operations. The platform acts as an always-on carrier rep / dispatcher that calls, texts, and emails to find and book high-paying loads, pre-vets brokers, updates CRM/transaction data, and proactively monitors loads from pickup through delivery. FleetWorks also exposes developer documentation (API) for integrations and has separate carrier-facing sign-up flows (carriers.fleetworks.ai). (All descriptions are based on site marketing copy and published blog posts; some details are not publicly visible on the pricing page.)
Key Features
Always-on Dispatcher
Calls, texts, and emails continuously to find and book loads for carriers and brokers.
Carrier Rep Automation
Acts as an automated carrier representative to manage carrier relationships and pre-vetting.
Load Monitoring & Proactive Alerts
Tracks loads from pickup to delivery and notifies stakeholders proactively.
Integrations & API
Public API and developer docs (docs.fleetworks.ai) to pull/send price and booking data and integrate with CRMs/TMS.
Marketplace Access for Carriers
Carrier sign-up flow (carriers.fleetworks.ai) that provides access to thousands of loads per day from vetted brokers.
CRM / Transaction Automation
Automatically updates CRM and real-time transaction data as mentioned in marketing snippets.
Who Can Use This Tool?
- Brokers:Automate carrier outreach, negotiate prices, and book loads faster with AI-driven workflows
- Carriers:Receive and book matches to high-paying loads and access pre-vetted brokerage opportunities
- Logistics Teams:Reduce manual communications and monitor shipments proactively from pickup to delivery
- Enterprises:Integrate dispatch automation into TMS and CRM via APIs for scale and compliance
Pricing Plans
Pricing information is not available yet.
Pros & Cons
✓ Pros
- ✓Automates high-volume phone, text and email workflows to save broker/carrier hours.
- ✓Always-on dispatcher / carrier rep that proactively finds and monitors loads.
- ✓Offers APIs and documentation for integration (docs.fleetworks.ai).
- ✓Carrier-facing signup and marketplace access for drivers/carriers to receive loads.
- ✓Publicly covered in news/blog posts (funding announcements, YC listings), indicating traction and investment.
✗ Cons
- ✗Public pricing details and formal plan pages are not clearly extractable/visible.
- ✗Limited publicly available information on enterprise/custom plans, onboarding fees, or SLA details.
- ✗As a specialized AI-driven product, integration and change management may be required for legacy systems.
Compare with Alternatives
| Feature | FleetWorks | Sameday AI | OneAI |
|---|---|---|---|
| Pricing | N/A | $449/month | N/A |
| Rating | 8.2/10 | 8.2/10 | 8.2/10 |
| Voice Automation Depth | Yes | Yes | Yes |
| Outbound Dialer Power | Yes | Yes | Yes |
| Handoff Reliability | Partial | Yes | Yes |
| Booking & Scheduling | Yes | Yes | Yes |
| Workflow Orchestration | Dispatch-first workflow automation | Campaign-driven workflows | Enterprise dialing and workflow optimization |
| Integration Breadth | API-centric integrations | Extensive integrations including payments | CRM and API integrations |
| Carrier Marketplace Access | Yes | No | No |
| Monitoring & Alerts | Yes | Partial | Partial |
Related Articles (4)
FleetWorks raises $17M to power dual AI dispatchers that streamline carrier–broker freight matching and boost productivity.
FleetWorks raises $17M to power an always-on AI dispatcher that speeds load matching for brokers and carriers.
FleetWorks raises $17M to speed freight matching with AI-powered dispatch for small trucking fleets.
FleetWorks raises $17M to accelerate its freight-matching platform, connecting truckers with cargo faster and streamlining logistics.
