Overview
Sameday AI is an AI-driven phone answering and contact-center platform built for home-service companies. It handles inbound, outbound, and SMS communications, schedules jobs directly into field-service platforms, detects when to transfer to live agents, and supports voice cloning, multilingual voices, and campaign/outbound follow-ups. The product emphasizes rapid onboarding (many customers can start taking calls within ~15 minutes), robust reliability with multiple fallback layers, and hands-on customer support to tune AI performance. Integrations include ServiceTitan, Jobber, Service Fusion, FieldRoutes, HubSpot, Zapier, phone systems, and payment processors.
Key Features
AI Phone Answering (Inbound & Outbound)
Uses LLM-driven agents trained on millions of prior calls to answer, qualify, and schedule jobs.
Live-Agent Detection & Transfer
Detects tone/hesitation to escalate to human agents seamlessly.
Scheduling Integrations
Native/Pro integrations with ServiceTitan, Jobber, Service Fusion, FieldRoutes and others to create appointments in customers’ systems.
Voice Cloning & Multilingual Voices
Scale-level and enterprise capabilities include voice cloning and multiple language support.
Reliability & Redundancy
Stress-tested architecture with multiple fallback layers and backup servers across the U.S.
Campaigns & Outbound Follow-ups
Built-in outbound lead follow-up / campaign features for V4/campaign workflows.
Who Can Use This Tool?
- Home Service Contractors:Answer calls, book jobs, and reduce missed leads using automated AI answering and scheduling.
- Customer Support Teams:Augment or replace after-hours support with AI agents and live transfer capability to improve response rates.
- Enterprises:Use API access, advanced analytics, and custom integrations to scale contact handling and payments.
Pricing Plans
Fill extra spots by answering after-hours calls; starter plan for smaller teams.
- ✓Starts with 500 minutes
- ✓Unlimited users
- ✓3 locations included
- ✓Customize your AI
- ✓Pro scheduling integrations (ServiceTitan, etc.)
Scale faster by answering 100% of phone calls; includes advanced voice features.
- ✓Everything in Launch
- ✓Starts with 1000 minutes
- ✓Unlimited users
- ✓Unlimited locations
- ✓Voice cloning
- ✓Pro scheduling integrations (ServiceTitan, etc.)
Custom plan for large spenders with advanced analytics, integrations, and support.
- ✓Everything in Scale
- ✓Multilingual voices
- ✓Advanced data analytics
- ✓Hands-on training and priority support
- ✓API access
- ✓Custom integrations
Pros & Cons
✓ Pros
- ✓Rapid onboarding (many customers can start taking calls in ~15 minutes)
- ✓Deep integrations with field-service platforms (ServiceTitan, Jobber, Service Fusion) and phone systems
- ✓Features like voice cloning, multilingual voices, and live-agent handoff improve customer experience
- ✓Built-in outbound/campaign functionality for fast lead follow-ups
- ✓Hands-on customer support and active tuning of AI behavior
- ✓Robust reliability design and fallback servers for uptime
✗ Cons
- ✗No free trial available (as stated)
- ✗Pricing is minutes-based and may be costly for very small shops
- ✗Enterprise pricing and some advanced features require custom quotes (less pricing transparency)
- ✗Public documentation and developer-facing docs are not clearly linked on the site (Not found)
Compare with Alternatives
| Feature | Sameday AI | OneAI | Simple Phones — AI Phone Assistant |
|---|---|---|---|
| Pricing | $449/month | N/A | $97/month |
| Rating | 8.2/10 | 8.2/10 | 8.4/10 |
| Call Handling Depth | Deep multi-turn handling with scheduling and handoffs | Enterprise grade call flows and analytics | Focused on appointment booking and FAQ handling |
| Live-Transfer Detection | Yes | Yes | Partial |
| Scheduling Connectivity | Yes | Yes | Yes |
| Voice Customization | Yes | Partial | Yes |
| Multilingual Support | Yes | Partial | No |
| Outbound Campaigns | Yes | Yes | Partial |
| Integration Breadth | Extensive home-services and API integrations | Enterprise integrations and security features | Wide CRM and automation integrations |
| Reliability & Redundancy | High availability with redundancy | Enterprise grade reliability and security | Basic reliability and uptime |
Related Articles (3)
A cost-focused comparison of AI, human, and traditional answering services for contractors.
A practical guide showing how AI scheduling reduces missed calls, saves time, and drives growth for contractor businesses.
Announcement of Pro-Voice V2 launch with early access, featuring 24/7 AI scheduling and virtual sales agents for service businesses.
