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BusinessPaid

Kea AI

Voice and text conversational platform for restaurants to capture orders, answer questions, and take payments across voz
8.2
Rating
$450/month
Price
8
Key Features

Overview

Kea AI is a voice + text conversational platform built for restaurants to capture orders, answer questions, and take payments via voice, SMS, website chat, and related channels. Marketing emphasizes multiple AI agents (named on the site as The Judge, The Food Critic, and The Data Guru) collaborating to ensure menu accuracy, surface real-time menu/FAQ information, and deliver daily analytics. Core capabilities called out on the site include voice AI ordering (site-stated accuracy 99.3%), Text AI (announced Aug 29, 2025) extending conversational ordering to SMS/messaging/website chat, real-time menu and FAQ syncing with flags for unsupported customizations, daily SMS summary/reporting with metrics (calls handled, customer reviews, revenue saved), and Kea Pay which sends dynamic payment links to customers for pickup/delivery orders. The site advertises “11+ direct POS integrations” (examples listed: Toast, Square, Clover, Olo) and references supported telephony providers; setup documentation for POS and telephony is in the support hub. Onboarding is positioned as quick-start with a three-step go-live flow (sign up, connect POS/menu, forward calls and follow the Go-Live guide) and an option to request a demo. Public legal and privacy documentation includes a Privacy Notice, a Supplementary Voice Data Privacy Notice, and a Cookie Policy. The publicly advertised pricing on the site is a flat $450 per month with unlimited calls and no per-order fees, but the site contains inconsistent/garbled copy (for example a stray “Only $15 a day” line) and unclear hints of optional human-support/24/7 staffing add-ons; the site recommends contacting sales or requesting a demo to confirm final terms. Support resources: support hub with step-by-step onboarding and setup guides, documentation for enabling Kea Pay, telephony setup, POS setup, and go-live guides. Contact points visible on public pages include a support phone number and two legal/privacy emails.

Details

Developer
kea.ai
Launch Year
Free Trial
No
Updated
2025-12-07

Features

Voice AI ordering

Voice-based ordering with site-stated menu accuracy of 99.3%.

Text AI (Aug 29, 2025)

Text-based conversational ordering (SMS, messaging, website chat) announced on Aug 29, 2025 to complement Voice AI.

Real-time menu & FAQ syncing

Syncs menu and FAQ data in real time, flags unsupported customizations, and captures special instructions.

Kea Pay

Built-in capability that sends dynamic payment links to customers for pickup/delivery orders.

Daily SMS summaries & reporting

Daily SMS reports with metrics such as calls handled, customer reviews, and revenue saved.

POS & telephony integrations

Advertised 11+ direct POS integrations (examples: Toast, Square, Clover, Olo) and support for telephony providers; setup docs in support hub.

Screenshots

Kea AI Screenshot
Kea AI Screenshot
Kea AI Screenshot

Pricing

Primary / advertised plan
$450/mo

Publicly advertised flat fee of $450 per month, unlimited calls, no per-order fees. Site copy contains inconsistent fragments; confirm with sales.

  • Flat $450/month
  • Unlimited calls (advertised)
  • No per-order fees (advertised)

Pros & Cons

Pros

  • Voice + text conversational capabilities for ordering and support
  • Advertised high voice accuracy (site states 99.3%)
  • Real-time menu and FAQ syncing and customization flags
  • Built-in payment flow (Kea Pay) with dynamic payment links
  • Daily SMS reporting and analytics
  • Multiple direct POS integrations called out (examples: Toast, Square, Clover, Olo)
  • Quick-start onboarding claims (Launch Kea Voice AI in a day)

Cons

  • Public site contains inconsistent/garbled pricing copy that requires confirmation
  • Hints of optional human-support/24/7 staffing add-ons but details are unclear publicly
  • Some marketing copy fragments (e.g., stray lines) reduce clarity on final terms and fees

Compare with Alternatives

FeatureKea AISlang AIVOICEplug
Pricing$450/monthN/AN/A
Rating8.2/108.1/108.2/10
Ordering ChannelsVoice and text on web24/7 voice call supportPhone, drive-thru, kiosk, web, mobile
Payment & CheckoutYesNoPartial
POS Integration DepthPartialPartialYes
Menu Sync SpeedReal-time menu syncNot focused on menu syncPOS-linked, unspecified sync speed
Drive-Thru SupportNoNoYes
Reservation & UpsellNoYesNo
Multilingual SupportNoPartialNo
Analytics & ReportingYesYesPartial

Audience

RestaurantsCapture orders, answer questions, and take payments via voice, SMS, and website chat for restaurants and delivery/pickup workflows.

Tags

voice aitext airestaurantorderingpaymentsPOS integrationsmenu syncKea PaySMS reporting