Overview
Kea AI is a voice + text conversational platform built for restaurants to capture orders, answer questions, and take payments via voice, SMS, website chat, and related channels. Marketing emphasizes multiple AI agents (named on the site as The Judge, The Food Critic, and The Data Guru) collaborating to ensure menu accuracy, surface real-time menu/FAQ information, and deliver daily analytics. Core capabilities called out on the site include voice AI ordering (site-stated accuracy 99.3%), Text AI (announced Aug 29, 2025) extending conversational ordering to SMS/messaging/website chat, real-time menu and FAQ syncing with flags for unsupported customizations, daily SMS summary/reporting with metrics (calls handled, customer reviews, revenue saved), and Kea Pay which sends dynamic payment links to customers for pickup/delivery orders. The site advertises “11+ direct POS integrations” (examples listed: Toast, Square, Clover, Olo) and references supported telephony providers; setup documentation for POS and telephony is in the support hub. Onboarding is positioned as quick-start with a three-step go-live flow (sign up, connect POS/menu, forward calls and follow the Go-Live guide) and an option to request a demo. Public legal and privacy documentation includes a Privacy Notice, a Supplementary Voice Data Privacy Notice, and a Cookie Policy. The publicly advertised pricing on the site is a flat $450 per month with unlimited calls and no per-order fees, but the site contains inconsistent/garbled copy (for example a stray “Only $15 a day” line) and unclear hints of optional human-support/24/7 staffing add-ons; the site recommends contacting sales or requesting a demo to confirm final terms. Support resources: support hub with step-by-step onboarding and setup guides, documentation for enabling Kea Pay, telephony setup, POS setup, and go-live guides. Contact points visible on public pages include a support phone number and two legal/privacy emails.
Key Features
Voice AI ordering
Voice-based ordering with site-stated menu accuracy of 99.3%.
Text AI (Aug 29, 2025)
Text-based conversational ordering (SMS, messaging, website chat) announced on Aug 29, 2025 to complement Voice AI.
Real-time menu & FAQ syncing
Syncs menu and FAQ data in real time, flags unsupported customizations, and captures special instructions.
Kea Pay
Built-in capability that sends dynamic payment links to customers for pickup/delivery orders.
Daily SMS summaries & reporting
Daily SMS reports with metrics such as calls handled, customer reviews, and revenue saved.
POS & telephony integrations
Advertised 11+ direct POS integrations (examples: Toast, Square, Clover, Olo) and support for telephony providers; setup docs in support hub.



Who Can Use This Tool?
- Restaurants:Capture orders, answer questions, and take payments via voice, SMS, and website chat for restaurants and delivery/pickup workflows.
Pricing Plans
Publicly advertised flat fee of $450 per month, unlimited calls, no per-order fees. Site copy contains inconsistent fragments; confirm with sales.
- ✓Flat $450/month
- ✓Unlimited calls (advertised)
- ✓No per-order fees (advertised)
Pros & Cons
✓ Pros
- ✓Voice + text conversational capabilities for ordering and support
- ✓Advertised high voice accuracy (site states 99.3%)
- ✓Real-time menu and FAQ syncing and customization flags
- ✓Built-in payment flow (Kea Pay) with dynamic payment links
- ✓Daily SMS reporting and analytics
- ✓Multiple direct POS integrations called out (examples: Toast, Square, Clover, Olo)
- ✓Quick-start onboarding claims (Launch Kea Voice AI in a day)
✗ Cons
- ✗Public site contains inconsistent/garbled pricing copy that requires confirmation
- ✗Hints of optional human-support/24/7 staffing add-ons but details are unclear publicly
- ✗Some marketing copy fragments (e.g., stray lines) reduce clarity on final terms and fees
Compare with Alternatives
| Feature | Kea AI | Slang AI | VOICEplug |
|---|---|---|---|
| Pricing | $450/month | N/A | N/A |
| Rating | 8.2/10 | 8.1/10 | 8.2/10 |
| Ordering Channels | Voice and text on web | 24/7 voice call support | Phone, drive-thru, kiosk, web, mobile |
| Payment & Checkout | Yes | No | Partial |
| POS Integration Depth | Partial | Partial | Yes |
| Menu Sync Speed | Real-time menu sync | Not focused on menu sync | POS-linked, unspecified sync speed |
| Drive-Thru Support | No | No | Yes |
| Reservation & Upsell | No | Yes | No |
| Multilingual Support | No | Partial | No |
| Analytics & Reporting | Yes | Yes | Partial |
Related Articles (2)
Kea AI launches Text AI to enable text-based ordering, questions, and payments, extending its Voice AI into a unified omnichannel platform.
Kea AI expands its ordering platform with Text AI to extend conversational ordering beyond voice across multi-channel channels.
