Overview
Collected summary and notes about VOICEplug (also shown as "VOICEplug AI") based on accessible third-party sources and blocked attempts to crawl the vendor site. Sources accessible: PR Newswire announcement, Olo partner listing, LinkedIn company page, marketplace listing references (Capterra/GetApp). The vendor website (https://voiceplug.ai/) returned a GoDaddy/Sucuri "Access Denied" firewall page for automated requests, blocking direct access to full product pages, pricing, team, and some timeline/founding details. Key accessible positioning: voice-AI ordering and conversational AI for restaurants covering phone, drive-thru, kiosks, website and mobile ordering; emphasized integrations with POS and online-ordering platforms and claimed benefits including reduced labor cost per order and increased order volume / average check. Reported product/solution names in public materials include Phone AI (phone ordering automation), Drive-Thru AI, PizzaVOICE (mentioned in partner/third-party listings), and kiosk and web/mobile voice ordering solutions. Claimed benefits in PR/partner materials and LinkedIn include high-volume multi-channel ordering handling and 24/7 call answering, labor cost reduction (various materials cite ~40–70% ranges), improved order accuracy and higher average checks, and POS/platform integrations that push orders into restaurant workflows. Notable news accessible: PR Newswire (2025-08-26) reporting Ray Villaman joining VOICEplug’s Board of Directors and adopting the tech for his restaurants. Pricing: no public pricing plans or free trial were detected in the accessible sources or via automated scraping (has_free_trial set false and no pricing plans found). Block details observed: firewall vendor GoDaddy Website Firewall (Sucuri), example block ID shown as BLACK02; the block page advised whitelisting IPs or opening a Sucuri support ticket at supportx.sucuri.net including block details. Limitations: full site pages (/about/, /solutions/phone-ai/, /pricing/, etc.), definitive pricing, full team, exact founding date, funding rounds, and complete feature/spec sheets were not accessible due to the firewall or because third-party pages required interactive JavaScript. Recommendations and next steps include: attempt scraping from a different public IP or VPN; ask site owner to whitelist the scraping IP or open a Sucuri support ticket; use alternative sources (PR Newswire, LinkedIn, Olo partner page, Capterra/GetApp via a real browser) to collect missing details; and contact VOICEplug sales or media contacts for formal confirmations and datasheets/demos. A short checklist of missing items is provided for follow-up: public pricing plans and model, founding/founding team and leadership bios, funding/Crunchbase profile, validated case studies and ROI details, full product feature list and POS integrations, deployment timeline and SLAs. Options offered for next actions: retry fetching site via different IP/VPN, continue gathering from third-party sources and assemble a consolidated profile, or draft an outreach message to VOICEplug sales or media.
Key Features
Phone AI
Phone ordering automation for inbound calls, marketed to handle high call volumes and 24/7 ordering.
Drive-Thru AI
Drive-thru focused conversational AI to automate ordering at drive-thru lanes.
PizzaVOICE
Named solution referenced in partner/third-party listings (PizzaVOICE mentioned in materials).
Kiosk & Web/Mobile Voice Ordering
Voice ordering experiences for kiosks, websites and mobile ordering channels.
POS & Platform Integrations
Emphasizes integrations with POS and online-ordering platforms to push orders into restaurant workflows (described in partner listings).
24/7 High-Volume Ordering
Claims to handle high-volume ordering across channels and answer calls around the clock (reported in partner/PR materials).

Who Can Use This Tool?
- Restaurants:Automate ordering across phone, drive-thru, kiosks, web and mobile to reduce labor and increase orders.
- Restaurant Chains:Enterprise adoption for high-volume outlets seeking POS-integrated voice ordering and labor savings.
Pricing Plans
Pricing information is not available yet.
Pros & Cons
✓ Pros
- ✓Multi-channel voice-AI ordering coverage (phone, drive-thru, kiosks, web/mobile) reported in public materials.
- ✓Claims of significant labor cost reduction and increased order volume/average check in partner/PR materials.
- ✓Emphasizes POS and online-ordering platform integrations (reported in partner listings such as Olo).
- ✓Notable industry endorsement: Ray Villaman joining board as reported by PR Newswire (2025-08-26).
✗ Cons
- ✗Primary vendor site (https://voiceplug.ai/) returned a GoDaddy/Sucuri "Access Denied" firewall page for automated requests, blocking direct verification of many details.
- ✗No public pricing plans or free-trial information found via scraping or accessible marketplace pages.
- ✗Full team, exact founding date, funding rounds, and detailed feature/spec sheets could not be accessed due to site protections or JS-restricted third-party pages.
- ✗Some third-party listings (Capterra/GetApp/Crunchbase) may be inaccessible via automated scraping and require an interactive browser.
Compare with Alternatives
| Feature | VOICEplug | Kea AI | Slang AI |
|---|---|---|---|
| Pricing | N/A | $450/month | N/A |
| Rating | 8.2/10 | 8.2/10 | 8.1/10 |
| Channel Coverage | Yes | Partial | Partial |
| Order Accuracy | Improved order accuracy | Menu-synced accurate orders | Conversational accuracy |
| POS Integration Depth | Deep POS integrations | Standard POS integrations | Standard POS integrations |
| Payment Handling | Partial | Yes | No |
| Drive-Thru Optimization | Yes | No | No |
| Multilingual Support | No | No | Yes |
| Analytics & Insights | Order performance metrics | Daily SMS reporting and summaries | Dashboard analytics and insights |
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