VOICEplug Logo
Audio & Voice

VOICEplug

Voice-AI ordering and conversational AI for restaurants across phone, drive-thru, kiosks, web and mobile.
8.2
Rating
Custom
Price
7
Key Features

Overview

Collected summary and notes about VOICEplug (also shown as "VOICEplug AI") based on accessible third-party sources and blocked attempts to crawl the vendor site. Sources accessible: PR Newswire announcement, Olo partner listing, LinkedIn company page, marketplace listing references (Capterra/GetApp). The vendor website (https://voiceplug.ai/) returned a GoDaddy/Sucuri "Access Denied" firewall page for automated requests, blocking direct access to full product pages, pricing, team, and some timeline/founding details. Key accessible positioning: voice-AI ordering and conversational AI for restaurants covering phone, drive-thru, kiosks, website and mobile ordering; emphasized integrations with POS and online-ordering platforms and claimed benefits including reduced labor cost per order and increased order volume / average check. Reported product/solution names in public materials include Phone AI (phone ordering automation), Drive-Thru AI, PizzaVOICE (mentioned in partner/third-party listings), and kiosk and web/mobile voice ordering solutions. Claimed benefits in PR/partner materials and LinkedIn include high-volume multi-channel ordering handling and 24/7 call answering, labor cost reduction (various materials cite ~40–70% ranges), improved order accuracy and higher average checks, and POS/platform integrations that push orders into restaurant workflows. Notable news accessible: PR Newswire (2025-08-26) reporting Ray Villaman joining VOICEplug’s Board of Directors and adopting the tech for his restaurants. Pricing: no public pricing plans or free trial were detected in the accessible sources or via automated scraping (has_free_trial set false and no pricing plans found). Block details observed: firewall vendor GoDaddy Website Firewall (Sucuri), example block ID shown as BLACK02; the block page advised whitelisting IPs or opening a Sucuri support ticket at supportx.sucuri.net including block details. Limitations: full site pages (/about/, /solutions/phone-ai/, /pricing/, etc.), definitive pricing, full team, exact founding date, funding rounds, and complete feature/spec sheets were not accessible due to the firewall or because third-party pages required interactive JavaScript. Recommendations and next steps include: attempt scraping from a different public IP or VPN; ask site owner to whitelist the scraping IP or open a Sucuri support ticket; use alternative sources (PR Newswire, LinkedIn, Olo partner page, Capterra/GetApp via a real browser) to collect missing details; and contact VOICEplug sales or media contacts for formal confirmations and datasheets/demos. A short checklist of missing items is provided for follow-up: public pricing plans and model, founding/founding team and leadership bios, funding/Crunchbase profile, validated case studies and ROI details, full product feature list and POS integrations, deployment timeline and SLAs. Options offered for next actions: retry fetching site via different IP/VPN, continue gathering from third-party sources and assemble a consolidated profile, or draft an outreach message to VOICEplug sales or media.

Details

Developer
voiceplug.ai
Launch Year
Free Trial
No
Updated
2025-12-07

Features

Phone AI

Phone ordering automation for inbound calls, marketed to handle high call volumes and 24/7 ordering.

Drive-Thru AI

Drive-thru focused conversational AI to automate ordering at drive-thru lanes.

PizzaVOICE

Named solution referenced in partner/third-party listings (PizzaVOICE mentioned in materials).

Kiosk & Web/Mobile Voice Ordering

Voice ordering experiences for kiosks, websites and mobile ordering channels.

POS & Platform Integrations

Emphasizes integrations with POS and online-ordering platforms to push orders into restaurant workflows (described in partner listings).

24/7 High-Volume Ordering

Claims to handle high-volume ordering across channels and answer calls around the clock (reported in partner/PR materials).

Screenshots

VOICEplug Screenshot

Pros & Cons

Pros

  • Multi-channel voice-AI ordering coverage (phone, drive-thru, kiosks, web/mobile) reported in public materials.
  • Claims of significant labor cost reduction and increased order volume/average check in partner/PR materials.
  • Emphasizes POS and online-ordering platform integrations (reported in partner listings such as Olo).
  • Notable industry endorsement: Ray Villaman joining board as reported by PR Newswire (2025-08-26).

Cons

  • Primary vendor site (https://voiceplug.ai/) returned a GoDaddy/Sucuri "Access Denied" firewall page for automated requests, blocking direct verification of many details.
  • No public pricing plans or free-trial information found via scraping or accessible marketplace pages.
  • Full team, exact founding date, funding rounds, and detailed feature/spec sheets could not be accessed due to site protections or JS-restricted third-party pages.
  • Some third-party listings (Capterra/GetApp/Crunchbase) may be inaccessible via automated scraping and require an interactive browser.

Compare with Alternatives

FeatureVOICEplugKea AISlang AI
PricingN/A$450/monthN/A
Rating8.2/108.2/108.1/10
Channel CoverageYesPartialPartial
Order AccuracyImproved order accuracyMenu-synced accurate ordersConversational accuracy
POS Integration DepthDeep POS integrationsStandard POS integrationsStandard POS integrations
Payment HandlingPartialYesNo
Drive-Thru OptimizationYesNoNo
Multilingual SupportNoNoYes
Analytics & InsightsOrder performance metricsDaily SMS reporting and summariesDashboard analytics and insights

Audience

RestaurantsAutomate ordering across phone, drive-thru, kiosks, web and mobile to reduce labor and increase orders.
Restaurant ChainsEnterprise adoption for high-volume outlets seeking POS-integrated voice ordering and labor savings.

Tags

voice-aiconversational-airestaurantsdrive-thruphone-orderingkioskpos-integrationvoiceplug

Related Articles (16)