Overview
Konecto (Eludix LLC DBA Konecto) offers 24/7, human-like AI Voice Agents for inbound and outbound phone workflows (customer service, sales, logistics, and custom agents). The platform is positioned to replace or augment repetitive phone tasks, scale voice interactions with data-driven personalization, and apply continuous learning with escalation to human agents when required. Konecto also publishes broader AI offerings (enterprise analytics, computer vision, generative AI, AI+IoT) and IoT/network services (LoRaWAN gateways, NOC, devices). Site-listed capabilities include emotionally intelligent natural conversations, inbound and outbound workflows (reminders, confirmations, proactive outreach), integrations with existing IT systems, ability to ingest documents for training (single PDF/text up to 10 MB to begin training), recordings for audit/compliance, and real-time dashboards/analytics. Deployment timelines on the site are claimed at approximately 2–6 weeks depending on integrations. The site presents multiple vendor performance/business claims (e.g., 1300+ deployed agents, ~160,000 calls per day, over $200M saved, up to 90% of provider interactions automated, ~80% average First Contact Resolution); these are presented on the site as vendor claims and were not independently verified in this summary. Contact options and trial details are listed on the site (live demo phone number, free 2-week personalized pilot). Public, itemized pricing (per-agent, per-minute, subscription tiers) is not published on the site; the site references competitive pricing for resellers and notes a typical onboarding fee of $5,000 (which may be waived for qualified partners in a Q1 promotion). Privacy and data deletion processes are documented (data deletion requests via email), and the site emphasizes privacy while acknowledging standard security disclaimers. This summary reflects information found on konecto.io and links provided by the site; no additional external verification was performed.
Key Features
Human-like natural conversations
Emotionally intelligent dialogues designed to mimic human conversation and handle nuanced interactions.
Inbound and outbound workflows
Supports reminders, confirmations, proactive outreach, and campaign-oriented outbound calls.
Data-driven personalization
Agents can be trained on company documents, CRM/ERP data, and spreadsheets to tailor interactions.
Continuous learning and escalation
System learns from interactions over time and supports escalation to human agents when needed.
Recordings and analytics
Call recordings for audit/compliance and real-time dashboards/analytics for monitoring performance.
Integrations and document ingestion
Integrates with existing IT systems; initial training can ingest single PDF/text up to 10 MB as stated on site.


Who Can Use This Tool?
- Customer service teams:Automate high-volume phone support, returns, troubleshooting, and improve first-contact resolution.
- Logistics / transportation:Automate order/PO inquiries, dock scheduling, reminders, and proactive outreach for operations.
- Resellers and enterprise partners:Offer reseller programs, partner commercial terms, and integrate Konecto solutions for customers.
Pricing Plans
Site-offered free 2-week AI agent trial/personalized pilot to evaluate real-world behavior.
- ✓2-week trial period
- ✓Personalized agent setup
- ✓Demo/support to configure pilot
Site references a typical onboarding/setup fee of $5,000 (site note: Q1 waiver available for qualified partners).
- ✓One-time onboarding/setup
- ✓Integration assistance
Reseller program offers competitive/commercial terms, sales & marketing support, and streamlined onboarding; specific pricing and margins are not published on the site.
- ✓Aggressive commercial terms (site wording)
- ✓Sales & marketing support
- ✓Streamlined onboarding
Pros & Cons
✓ Pros
- ✓Provides 24/7 human-like AI voice agents for inbound and outbound phone workflows.
- ✓Supports data-driven personalization and continuous learning with escalation to humans.
- ✓Offers integrations, document ingestion for training, call recordings, and analytics.
- ✓Free 2-week personalized pilot and live phone demo number available.
- ✓Reseller/partner program with stated commercial support and onboarding options.
✗ Cons
- ✗No public, itemized pricing (per-agent, per-minute, or subscription tiers) listed on the site.
- ✗Performance and savings figures are vendor claims presented on the site and were not independently verified.
- ✗Limited public detail on compliance certifications and specific data residency/SLA terms on the site.
- ✗Privacy statement acknowledges standard security disclaimers and does not guarantee absolute security.
Compare with Alternatives
| Feature | Konecto | LiaPlus | TalkStack |
|---|---|---|---|
| Pricing | N/A | $99/month | N/A |
| Rating | 8.0/10 | 8.2/10 | 8.1/10 |
| Conversation Naturalness | Yes | Yes | Yes |
| Channel Coverage | Partial | Partial | Yes |
| No-code Builder | No | No | Yes |
| IoT Integration | Yes | No | No |
| Integrations & Ingestion | Yes | Yes | Yes |
| Analytics Depth | Recordings and continuous learning | Real-time dashboards and detailed analytics | Monitoring QA and continuous learning |
| Deployment Speed | Fast deployment timelines | Enterprise deployments | Fast no-code deployments |
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