Overview
Mindlogic provides a retrieval-augmented generation (RAG) chatbot platform marketed under FactChat and related product pages. The platform emphasizes accuracy through Query Reformulation, Multi-Query Decomposition, a Hybrid Search engine, and Search Result Evaluation that validate answers against organizational data. It supports a multi-LLM architecture (examples mentioned: ChatGPT, Claude, Gemini, LLaMA) so customers can choose models by performance and cost. An on-premise LLM deployment option is available for customers with strict data governance. Data handling for RAG indexes uses original text, embeddings, and metadata; Mindlogic describes isolation/protection of user data and storage of RAG indexes in Mindlogic Cloud with security layers, while offering on-premise deployment for tighter control. Persona capabilities ("Persona Grounding") and a long-term memory feature ("Heart-to-Heart") are highlighted for persistent, persona-driven conversations. The platform also provides Voice Conversation Mode and ARS for phone-like conversational fidelity. Use cases listed include multilingual website assistants, fan/persona bots, customer support, lead capture and conversion, and higher-education deployments (example: FactChat rollout at Sogang University). Documentation and plugin guidance are available via the docs hub, and terms/legal documents are hosted on the chatapi subdomain.
Key Features
RAG-focused workflow
Emphasizes accuracy via Query Reformulation, Multi-Query Decomposition, Hybrid Search, and Search Result Evaluation against organizational data.
Multi-LLM architecture
Supports integrating multiple LLMs (examples cited: ChatGPT, Claude, Gemini, LLaMA) so customers can select models by performance and cost.
On-premise LLM option
Offers on-premise deployment for customers with strict data governance to reduce data leakage risk.
RAG data handling
Uses original text, embeddings, and metadata for RAG indexing; indexes can be stored in Mindlogic Cloud with security layers or kept on-premise.
Persona Grounding
Creates vivid persona-based chats defining tone, voice, values, and experiences for tailored conversational persona.
Heart-to-Heart memory
Long-term memory that retains previous conversations to guide ongoing relationships and context.
Who Can Use This Tool?
- Startups / small businesses:Evaluate Pro tier for moderate responses, small team collaboration, and limited bots.
- Enterprises:Request enterprise/on-premise evaluation, security specs, and custom quote for larger SLAs.
- Higher education:Deploy FactChat for campus information access and AI adoption across university services.
- Developers / integrators:Review plugin docs to understand integration options, prompting guidance, and cost-saving strategies.
Pricing Plans
Free 14-day trial with limited responses and members.
- ✓Free 14-day trial
- ✓100 basic AI responses / month (during trial)
- ✓1 basic chatbot
- ✓Up to 3 members
- ✓Cannot customize chat window design
Startup / small business tier with moderate usage and member limits.
- ✓2,000 basic AI responses / month
- ✓5 basic chatbots
- ✓Up to 10 members
- ✓Listed price: ₩99,000 / month
Enterprise tier with large response allowance and no member limit.
- ✓25,000 basic AI responses / month
- ✓5 basic chatbots
- ✓Unlimited members
- ✓Listed price: ₩1,000,000 / month
Pros & Cons
✓ Pros
- ✓RAG-focused architecture with multiple accuracy validation steps
- ✓Multi-LLM support allowing model choice by performance/cost
- ✓On-premise deployment option for stricter data governance
- ✓Persona grounding and long-term memory features for richer conversational experiences
- ✓Voice/telephony capabilities (Voice Conversation Mode + ARS)
- ✓Documentation and plugin guides available
✗ Cons
- ✗Trial is limited: 100 responses/month, 1 chatbot, up to 3 members, and no chat window customization
- ✗Enterprise pricing and higher-volume quotes require contacting sales (pricing policy notes contact for enterprise)
- ✗RAG indexes are described as stored in Mindlogic Cloud by default (on-premise available but may require enterprise engagement)
Compare with Alternatives
| Feature | Mindlogic | Chat Data | Cohere Chat |
|---|---|---|---|
| Pricing | ₩99000/month | $7/month | N/A |
| Rating | 8.0/10 | 8.3/10 | 8.2/10 |
| RAG Workflow | Yes | Yes | Yes |
| Multi-LLM Flexibility | Yes | Partial | No |
| On-Prem Options | Yes | No | Yes |
| Persona Memory | Yes | Partial | Partial |
| Voice & Telephony | Yes | Yes | No |
| Enterprise Compliance | Partial | Yes | Yes |
| Integration & Orchestration | Yes | Yes | Yes |
