Overview
Summary: MokSa.ai (moksa.ai) is a privacy-first, camera-agnostic cloud VMS / AI video-intelligence platform that converts surveillance video into real-time operational and security insights (theft detection, people counting, heatmaps, employee efficiency, food-safety/compliance, etc.). Positioning & use cases: Real-time analytics and automated alerts to reduce shrinkage, improve safety/compliance and optimize operations across retail, hospitality, education, fuel stations, kitchens/food-safety and multi-location deployments. Platform: Cloud VMS accessible at vms.moksa.ai with centralized monitoring for multiple sites and camera-agnostic integrations. Core benefits and claims (sourced from site and pages listed below): real-time theft detection and instant alerts, loss reduction (case study: Lion Stop reported 38% reduction in theft), customer/footfall counting, heat mapping, employee efficiency analytics, automated compliance monitoring and actionable workflows. Privacy & data handling: Company emphasizes privacy, compliance and trust; privacy policy lists collected data (signup/registration info, comment metadata, logs including IP/browser/timestamps), cookie usage with opt-out ability, user rights to access/export/delete data, use of payment gateways (Stripe/PayPal) for sensitive payment data. Terms reference logging and retention (logs retained at least six months indicated) and governing law (India). Contact and support: site lists Detroit, USA as a referenced location, a contact form (noting a 500-character limit in page copy) with ~24-hour response claim, and support/legal contact info [email protected]. Pricing & commercial: The site’s public pricing page contained no visible, detailed plans. Practical public pricing is available via the AWS Marketplace listing (aws.amazon.com/marketplace/pp/prodview-xgsskrui36fg6): listed at $0.19 per stream-hour for core AI features with the first 15 streams free; AWS listing is the practical place to subscribe/test. Business model notes on AWS: SaaS on AWS, camera-agnostic, scales across locations; onboarding, training and support available; private/custom enterprise pricing options. Refund/adjustment notes on AWS: minimum of 15 AI-enabled streams required to be eligible for refunds; 1-week notice for adjustments; refunds reviewed case-by-case. Missing / not publicly available: No detailed per-tier pricing on moksa.ai/pricing; no public product documentation or live demo content accessible without contacting sales or logging into the VMS; no published API documentation, no specific SLA technical limits or detailed model accuracy metrics found on public pages referenced. Sources: Homepage, About, Features, Case Studies, Contact, Privacy, Terms pages on moksa.ai; VMS login page (vms.moksa.ai) (requires login); AWS Marketplace product listing (link above). Additional third-party profiles / writeups referenced (Tracxn, Futurepedia, news) corroborate company profile but primary specifics come from the site and AWS listing. Contact / next steps suggested: Use the contact form on https://www.moksa.ai/contact (24-hour response claim) or email [email protected] (from Terms) for demos, enterprise pricing or technical docs; start trial via AWS Marketplace (first 15 streams free); request a demo to obtain SLA/architecture/API details or enterprise quotes.
Key Features
Real-time theft detection & instant alerts
Real-time threat/theft detection with automated alerts to security/operations for rapid response (homepage, features).
People/customer counting
Footfall and people-counting analytics for operational insights and conversion analysis (features page).
Heat mapping
Heatmaps to visualize customer movement and dwell patterns to inform merchandising and layout decisions (features page).
Employee efficiency & compliance analytics
Analytics to monitor employee processes, compliance and operational efficiency, with automated compliance monitoring workflows (features page).
Camera-agnostic cloud VMS
Cloud-based VMS (vms.moksa.ai) that integrates with a variety of cameras and centralizes monitoring across multiple sites (about, platform notes).
Privacy-first design & compliance focus
Emphasis on privacy, data rights (access/export/delete) and use of gateway payment processors; positions itself for compliance (privacy page, about).
Who Can Use This Tool?
- Retail:Reduce theft, analyze footfall, improve store operations and compliance across locations.
- Hospitality:Monitor safety, staff compliance and customer flow to optimize service and loss prevention.
- Food safety / Kitchens:Automated food-safety and compliance monitoring to support regulatory requirements and operations.
- Multi-location enterprises:Centralized surveillance analytics and monitoring for distributed sites with scalable onboarding.
- Education:Improve safety and compliance monitoring across campus environments and high-traffic areas.
Pricing Plans
Pay-per-stream-hour via AWS Marketplace; first 15 streams free.
- ✓$0.19 per stream-hour for core AI features (theft detection, people counting, heatmapping, food safety)
- ✓First 15 streams free (entry point)
- ✓Each AI capability priced per stream-hour as listed on AWS
- ✓Private/custom enterprise pricing and onboarding available
Pros & Cons
✓ Pros
- ✓Real-time theft detection and instant alerts for security and operations
- ✓Camera-agnostic cloud VMS that centralizes monitoring across multiple sites
- ✓AWS Marketplace listing with pay-per-stream-hour pricing and first 15 streams free
- ✓Privacy-first emphasis and stated user data rights (access/export/delete)
✗ Cons
- ✗No detailed public tiered pricing listed on moksa.ai/pricing (site page returned no plans)
- ✗No public API documentation, technical SLA specifics, or published model accuracy metrics available on public pages
- ✗Product/demo content gated behind login or sales contact; no live public demo
- ✗Some retention/backup specifics are referenced but exact enterprise SLA retention details are not publicly available
Compare with Alternatives
| Feature | MokSa.ai | Deltia.ai | Observe.AI |
|---|---|---|---|
| Pricing | N/A | N/A | N/A |
| Rating | 8.3/10 | 8.3/10 | 8.5/10 |
| Alert Latency | Yes | Yes | Yes |
| Deployment Flexibility | Partial | Yes | Partial |
| Privacy Controls | Yes | Yes | Yes |
| Analytics Granularity | Operational and spatial analytics | Process KPI and bottleneck analytics | Detailed conversation and QA analytics |
| Action Automation | Yes | Partial | Yes |
| Integration Breadth | Platform integrations and marketplace | Edge to cloud deployment integrations | Rich APIs and contact center integrations |
| Edge Support | No | Yes | No |
| Governance & Compliance | Yes | Partial | Yes |
Related Articles (5)
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MokSa offers AI-powered retail surveillance with real-time theft detection and instant alerts.
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A retail case study showing a 38% theft reduction with MokSa.ai’s AI-powered surveillance, without extra hires.
