Paradox offers Olivia, a conversational AI hiring assistant and a suite of conversational hiring products (Conversational ATS, Conversational Scheduling, Conversational Career Sites, Conversational CRM, Onboarding, Conversational Events, etc.). The platform automates screening, scheduling, candidate Q&A, offer/onboarding steps and event registration with the goal of reducing time-to-hire and cost-per-hire while improving candidate conversion and experience. Key capabilities include conversational interactions via SMS, WhatsApp, Messenger and the Paradox mobile app; complex, multi-person and timezone-aware scheduling automation; in-conversation application completion (candidates fill applications inside chat); automated screening including asynchronous video screening; interview prep and automated feedback collection; onboarding workflows for sharing tax/background documents and guiding new hires through paperwork; conversational career sites and programmatic job distribution; candidate experience features (sentiment questions, targeted follow-ups, reminders, no-show reduction); multilingual support and translation (product pages mention 100+ languages); analytics with dynamic dashboards and claims of tracking many metrics and secure data delivery to BI tools (sFTP / open APIs); integrations with major ATS/HCM systems (Workday, SAP SuccessFactors) and an open API for partner integrations; and stated commitments to accessibility and ethical AI (transparency, fairness, explainability) and platform extensibility. Security, privacy and legal highlights from the site include a Terms of Service and DPA that govern processing; Paradox states a risk-based security program aligned with ISO 27001 and SOC 2 Type II and notes SOC 2 reports are available on request. The client retains ownership of Client Data per the site; Paradox may deidentify data and use aggregated/improvement data as specified in its Terms. Payment, liability, indemnity and termination rules are described in the Terms of Service (governing law: New York; standard commercial terms such as 30-day invoicing, liability caps, and data export via CSV at termination are referenced). The site does not publish public pricing plans or a free trial; pricing is custom and prospective customers are directed to request a demo. Marketing pages include performance claims (examples: “82% decrease in time-to-hire,” “93% candidate conversion,” “50% less ad spend”) and customer case studies reporting large improvements (Neighborly, MultiCare and other named customers). These are marketing/customer-reported outcomes and the site does not include independent verification or detailed methodology for headline ROI metrics. Useful site resources and product pages, security/legal pages and case studies are provided on paradox.ai (see external links list). Recommended evaluation next steps include requesting a demo, obtaining pricing and contract details from Sales, requesting security/compliance documents (SOC 2, DPA, sub-processor list), technical integration specifics (APIs, webhooks, data formats), customer references and measurement methodology for ROI claims, and negotiating a scoped pilot/POC to validate scheduling, conversion and integration behavior before full rollout.