This record summarizes content collected from the Salesforce India AI landing page (URL: https://www.salesforce.com/in/artificial-intelligence/), published/referenced on Oct 3, 2023. The page frames Salesforce Einstein as a trust-first, extensible AI layer embedded across the Salesforce Platform (Sales Cloud, Service Cloud, Marketing Cloud, Commerce). Capabilities highlighted include predictive insights, generative content, and conversational AI agents integrated into CRM workflows. Agentforce (Agentforce 360) is promoted as the platform for building, deploying, and managing AI agents (multichannel, 24/7 support claims). The page emphasizes data grounding — AI outputs are grounded in CRM and Data Cloud (Data 360) so responses use customer data stored in Salesforce. It also promotes openness and model choice, stating support for bring-your-own-model (BYOM) or using Salesforce models. Trust and governance are prominent: the Einstein Trust Layer and "Ethics by Design" are presented as guardrails, including prompt data masking, controls to reduce hallucinations, and shared-responsibility governance/security for enterprise use. Example capabilities and use cases shown include drafting emails and marketing copy, summarizing calls/notes/records, real-time deal guidance and next-step recommendations in sales workflows, automating routine tasks and case triage in service, and building custom agents and workflows via Agent Builder (low-code + pro-code), prompts, and prebuilt actions. Commercial notes on the regional page include a limited-time regional promotion reported as "40% off" for Indian SMBs on flagship solutions (Sales Cloud, Service Cloud, Marketing Cloud) and a claim of fast-track implementation (go live in two weeks). The page’s primary CTA directs visitors to speak with an expert / contact sales; detailed SKU-level pricing and full promotional terms are not provided on the landing page and the page directs visitors to pricing pages or sales reps for specifics. Related product and pricing pages surfaced while researching are linked in the external links section. Recommended next steps on the collected summary include consulting Agentforce and Service Cloud pricing pages or contacting Salesforce sales for a formal quote, requesting demos or pilots where offered, reviewing Agentforce docs and pricing models (Flex Credits, Conversations, per-user) for implementation planning, and verifying the Indian SMB "40% off" promotion with Salesforce for eligibility and timelines.