Overview
Simple Phones provides AI-powered phone agents that answer or forward missed calls, book appointments, handle FAQs, and integrate with CRMs and webhooks. Key capabilities include customizable AI voice agents (multiple voices, languages, and accents referenced), inbound and outbound calling (follow-ups, lead nurture, cold calls), appointment booking and quote calculations (example: mortgage calculators), answering website-specific questions using uploaded site/FAQ/docs or knowledge bases, call logs with caller info/duration/transcripts, and a dashboard chat-based agent tester. The platform supports call routing/escalation and multi-channel notifications (text, email, webhooks) to team members, use of an existing business number via call forwarding or provisioning new numbers across many countries (country list not enumerated in extracted summary), and CRM/Zapier/webhook integrations for backend workflows. Demo and testing options include a demo agent and the ability to schedule a live test call. Numbers are released if you cancel while agent configuration remains ready to restart. Pricing as presented includes a 14-day free trial and a starter paid plan ($97/month for 100 calls/month). Support is available via chat, a contact form, and email ([email protected]). Notes: exact country list for available numbers, full voice/language catalog, and detailed overage/extra-call pricing were not enumerated in the extracted summary and should be confirmed with sales/support.
Key Features
Customizable AI voice agents
Many voices, languages, and accents referenced; agents improve over time and can be configured per business.
Inbound and outbound calling
Handles incoming calls, call forwarding, outbound follow-ups, lead nurture, and cold calls.
Appointment booking and quote calculations
Can book appointments, calculate quotes (example: mortgage calculators), and handle scheduling workflows.
Website/FAQ-driven QA
Answers FAQ or website-specific questions using uploaded site content, FAQs, docs, or knowledge bases.
Call logs and transcripts
Stores call logs with caller info, duration, transcripts, and includes a dashboard chat-based agent tester.
Call routing and notifications
Supports call routing/escalation and multi-channel notifications (text, email, webhooks) to team members.


Who Can Use This Tool?
- Healthcare:Hospitals and clinics using agents for appointment booking and pre-screening callers.
- Sales:Sales teams using agents for lead qualification, follow-up, and outbound nurture calls.
- Support:Customer support teams using agents to answer FAQs, take messages, and escalate calls.
Pricing Plans
Full platform access to create and test an AI agent for 14 days.
- ✓Full platform access
- ✓Create and test AI agent
- ✓Demo/testing available
Starter plan includes 100 calls per month, phone line and agent development/customization included.
- ✓100 calls per month
- ✓Phone line included
- ✓Agent development/customization included
- ✓No long-term commitment; upgrade/downgrade anytime
Pros & Cons
✓ Pros
- ✓Comprehensive AI phone agent feature set (inbound/outbound, booking, quotes, FAQ handling).
- ✓Customizable voices and languages referenced; agents improve over time.
- ✓Integrations with CRM, Zapier, and webhooks for backend workflows.
- ✓Demo/testing options and 14-day free trial for evaluation.
✗ Cons
- ✗Exact country list for available numbers and full voice/language catalog not enumerated in extracted summary.
- ✗Detailed overage/extra-call pricing beyond starter allocation (100 calls) not listed in the extracted summary.
- ✗No explicit public phone number or physical office address clearly extracted; primary contact channels are a contact form and support email.
Compare with Alternatives
| Feature | Simple Phones — AI Phone Assistant | ZenCall.ai | JIQ |
|---|---|---|---|
| Pricing | $97/month | N/A | N/A |
| Rating | 8.4/10 | 8.1/10 | 8.2/10 |
| Conversational Naturalness | FAQ-driven conversational voice | Real-time LLM-driven voice | Human-like speech synthesis |
| Real-time Handling | Partial | Yes | Yes |
| No-code Customization | Partial | Partial | Yes |
| Scheduling Depth | Yes | Partial | Yes |
| Integration Breadth | Yes | Yes | Yes |
| Handoff Reliability | Yes | Yes | Partial |
| Call Insights | Yes | Yes | Yes |
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