Overview
Second Nature AI is an enterprise-focused, AI-driven training platform that delivers life-like role-play simulations to accelerate onboarding, scale coaching, and improve sales and service performance. Users can create or import content (decks, job descriptions, scripts) to generate realistic conversational role-plays with dynamic avatars, multilingual support, and scenario moods. The platform provides instant scoring, objective feedback, manager dashboards, LMS integration, and gamified certification to drive engagement and measurable outcomes for large distributed teams. It emphasizes fast creation of training libraries, on-demand practice, and data-backed coaching insights. (Source: homepage, product, get-a-demo, use-case pages)
Key Features
AI Role-Play Simulations
Create life-like conversations from freeform text or uploaded content; supports personas, objections, and scenario flow.
Instant Scoring & Feedback
Automated performance scoring and actionable feedback aligned to your guidelines for rapid improvement.
Dynamic Avatars & Multimedia Role Plays
Realistic avatars, expression/voice, and multiple role-play formats (video call, slide presentation, pitch recording).
Rapid Content Creation & Templates
Convert existing materials or use templates to build libraries in days; preview and refine simulations in real time.
LMS Integration & Manager Dashboards
Native LMS integration, completion tracking, manager insights, and reporting to monitor proficiency and ROI.
Multilingual & Global Training
Support for multiple languages and ongoing expansion to train distributed global teams.
Who Can Use This Tool?
- Sales Teams:Practice pitches, handle objections, and improve close rates with realistic role-play training.
- Learning & Development:Rapidly convert training content into interactive role plays and scale onboarding programs.
- Call Centers:Train agents with simulated calls, measure proficiency, and improve average performance.
- HR / Talent:Use role-plays to assess and onboard hires, and speed ramp for new hires.
- Sales Managers:Monitor team progress with dashboards and deliver targeted coaching based on analytics.
Pricing Plans
Pricing information is not available yet.
Pros & Cons
✓ Pros
- ✓Realistic, conversational AI role-plays that closely simulate customer interactions.
- ✓Fast content creation: convert decks/scripts into role-plays in minutes and build libraries quickly.
- ✓Objective scoring and manager dashboards for measurable coaching insights and analytics.
- ✓Multilingual support and dynamic avatars increase engagement for global teams.
- ✓Scalable for enterprise onboarding and continuous practice — cites 50k+ trainees and enterprise customers.
✗ Cons
- ✗No public pricing or self-serve pricing plans available — sales contact required.
- ✗No clear mention of mobile apps or offline capability on the website.
- ✗Some advanced features (detailed integrations, APIs, deployment options) are not fully documented on public pages.
Compare with Alternatives
| Feature | Second Nature AI | Verity (Wonderway AI Coach) | eSelf AI |
|---|---|---|---|
| Pricing | N/A | N/A | $10/month |
| Rating | 8.3/10 | 8.2/10 | 8.3/10 |
| Role-Play Fidelity | Yes | Partial | Yes |
| Feedback Depth | Yes | Yes | Partial |
| Avatar & Multimedia | Yes | No | Yes |
| Rapid Authoring | Yes | Partial | Partial |
| Assessment & Scoring | Yes | Yes | Partial |
| LMS & Admin | Yes | Yes | Partial |
| Integrations & Telephony | Partial | Yes | Yes |
Related Articles (3)
Second Nature AI is hiring a Backend Engineer to build real-time conversational AI for sales training.
Second Nature raises $22M Series B to scale AI-driven sales training with realistic personas and actionable analytics.
AI-powered sales training platform offering 3-minute life-like role-plays with customizable content and feedback.
