Verity (Wonderway’s AI Coach) automatically scores and analyzes every call using LLMs to fill scorecards and generate plain-language, manager-like coaching recommendations. Key capabilities include automatic call scoring and coaching, real-time feedback to reps during/after calls, playbook enforcement and benchmarking against top performers, customizable scorecards (templates for MEDDIC, SPIN, SPICED, etc.), an included Sales LMS (40+ programs mentioned) that links coaching/training to CRM outcomes, multiple assessment formats (role-plays, quizzes, pitch recordings), and team/individual dashboards with trend analysis and visibility into performance drivers. Product claims and ROI metrics shown on public pages include: 100% of calls scored and analyzed, ~90% time/cost savings for QA versus manual listening, 100% playbook adoption (claimed), 28% higher win rates and 11% higher employee retention (claimed impacts). Integrations and platform fit: pages list integrations broadly with video/conferencing (Zoom, Google Meet, Microsoft mentioned generally), conversation intelligence/CI and dialers (Gong, Chorus, Salesloft, Outreach, HubSpot Dialer, Dialpad, RingCentral as examples), and CRMs (Salesforce, HubSpot, Pipedrive). The product connects to Google APIs (privacy policy references Google Calendar use cases) and is hosted on Google Cloud. Security & privacy: encryption described as AES-256 at rest and TLS/SSL in transit. The product uses OpenAI APIs; the site states transcripts are not used to improve OpenAI services. GDPR compliance is stated, and the privacy policy describes data transfers with DPAs/SCCs and other safeguards. SOC II Type II compliance is referenced on pricing/feature pages. Access controls, audits, and standard security measures are described; the privacy policy provides contact information for data requests. Pricing & trials: public pages do not list detailed per-seat or per-feature prices. The site notes a free trial/“free to try” option but states pricing is by demo / custom quote; a pricing page exists but requires contacting sales. Some features (e.g., custom scorecards) are mentioned as included in plans, but specific plan rates were not extractable from the public site. Documentation & resources: product pages, product-update posts (e.g., "Coach is now Verity"), blog posts, and case studies/success stories were found. Privacy policy and imprint (company contact, legal info) are available. No comprehensive public developer API docs or public admin docs were found in top search results; these are likely provided during onboarding or via a customer portal. Contact & next steps listed on the site: demo request URL (https://www.wonderway.io/demo-request-main), general contact email [email protected], and imprint listing BTS Germany GmbH address and phone numbers (legal contact details). Recommendations and suggested demo questions included: confirm pricing model and free trial coverage, request SOC 2 Type II report and penetration test summaries, verify exact integrations and any connector/setup fees, confirm language support, ask about data retention and deletion workflows and whether transcripts/models are stored for your account, and request a short pilot to validate scorecard accuracy and coaching quality on actual calls.