Overview
Send AI is a document-processing platform that combines ABBYY FineReader Engine for OCR with proprietary self-learning vision+language models, validation rules, and human-in-the-loop review to convert unstructured documents into structured data. Key capabilities include OCR/scan-to-text (ABBYY core), document pre-processing (segmentation, image enhancement, perspective correction, smartphone photo support, anonymization/masking), configurable human-in-the-loop workflows (confidence thresholds, routing, audit trails, access controls, retraining from corrections), and document workflows with validation rules and connectors (APIs, EDI, SFTP, cloud buckets, CSV) to export data into existing systems. Supported inputs listed on the site include PDFs, Word, Excel, images/scans, email with attachments, and chat/text messages. Marketing claims on the site report up to 15x faster processing, 25x fewer errors, 6x lower costs, and automation of up to ~95% of workflows (customer-dependent). Security & data model notes found: Send AI emphasizes customer ownership of AI models and data sovereignty / model separation and provides a public Data Processing Agreement (DPA). The site highlights data separation and anonymization features. No public listing of SOC 2, ISO, FedRAMP, or other certifications was observed on the pages reviewed (gap to confirm). Integration & deployment notes observed: ingestion via upload, email, API, and optional SFTP/cloud-bucket/folder-based imports; export connectors include API, SOAP, EDI, SFTP, CSV. ABBYY is used for OCR core and is combined with proprietary self-learning models. The site does not provide explicit public details on deployment options (cloud-only, VPC, on-prem), SLAs, or throughput/latency guarantees (gap to confirm). Pricing & availability: no public pricing was found; the /pricing URL returned 404. The site promotes booking a demo and contacting for pricing, POCs, and technical questions. Useful pages observed are listed in external links. Gaps identified for follow-up include: detailed pricing model and costs, trial/POC availability and terms, deployment and data residency options, certifications and audit reports, encryption and key management specifics, SLAs and support tiers, formalization and portability of model ownership, API docs and payload examples, throughput/latency metrics, human-in-the-loop pricing model, required training data and expected time-to-accuracy per document type, and industry references or case studies. Recommended next steps provided include requesting a demo/technical walkthrough and API docs, arranging a POC with representative documents, requesting pricing and security certificates/DPA copies, preparing a sample packet (10–30 annotated documents per type, desired output format, validation rules), and asking for a written summary addressing the gaps above.
Key Features
OCR / Scan-to-Text (ABBYY core)
Uses ABBYY FineReader Engine as the OCR core for scan-to-text and recognition, combined with proprietary models for post-processing.
Document Pre-Processing
Segmentation of bundled PDFs, image enhancement, perspective correction, smartphone photo support, and anonymization/masking of sensitive data.
Self-Learning AI
Proprietary models that learn from corrections and feedback; site recommends ~20–30 examples to build a baseline and continuous improvement thereafter.
Human-in-the-Loop
Configurable confidence thresholds, automatic routing of uncertain cases to humans, audit trails, access controls, and model retraining from corrections.
Document Workflows & Validation
Validation rules, data formatting, and business-rule enforcement with connectors to export data into existing systems (API, EDI, SFTP, CSV, etc.).
Supported Inputs
Accepts PDFs, Word, Excel, images/scans, email with attachments, and chat/text messages; site invites requests for additional file types.



Who Can Use This Tool?
- Logistics:Automate extraction from shipping documents, bills of lading, and freight paperwork for processing and systems integration.
- Insurance:Extract claims data and regulatory forms, reduce manual entry, and route uncertain cases to human reviewers.
- Government:Process regulatory and identity documents, multi-language forms, and sensitive records with anonymization options.
- Maritime:Extract information from seafarer documents and shipping paperwork for compliance and operations.
- Finance:Process invoices, financial forms, and statements with validation rules and connector exports to ERP systems.
- Retail:Automate invoice and supplier document processing and integration with accounting/operations systems.
Pricing Plans
No public pricing found; /pricing returned 404. Site directs visitors to book a demo and request a pricing proposal for expected volume.
- ✓Pricing provided via sales / custom quote
- ✓Book a demo / contact form required
- ✓POC and trial terms provided on request
Pros & Cons
✓ Pros
- ✓Combines ABBYY OCR core with proprietary self-learning models for post-processing and continuous improvement.
- ✓Comprehensive pre-processing features (segmentation, image enhancement, perspective correction, smartphone photo support).
- ✓Configurable human-in-the-loop workflows with audit trails, access controls, and retraining from corrections.
- ✓Wide connector support (API, EDI, SFTP, CSV) and flexible export formatting to integrate with existing systems.
- ✓Emphasis on customer data/model ownership and public DPA available.
✗ Cons
- ✗No public pricing; /pricing returned 404 and pricing requires contacting sales.
- ✗No explicit public listing of SOC 2, ISO, FedRAMP, or similar certifications on reviewed pages (gap to confirm).
- ✗No explicit public information on deployment options (cloud/VPC/on-prem), SLAs, or throughput/latency guarantees.
- ✗Limited publicly-available technical details (API docs, sample payloads, performance metrics) on the pages reviewed.
Compare with Alternatives
| Feature | Send AI | super.AI | Vic.ai |
|---|---|---|---|
| Pricing | N/A | N/A | N/A |
| Rating | 8.0/10 | 8.3/10 | N/A |
| OCR Engine Source | ABBYY core | Proprietary OCR | Proprietary OCR |
| Model Adaptability | Yes | Yes | Yes |
| Human-in-the-Loop | Yes | Yes | Yes |
| Workflow Orchestration | Yes | Yes | Yes |
| Domain Specialization | Invoices and claims focus | General IDP across industries | Accounts payable specialization |
| Integration Breadth | APIs SFTP EDI connectors | Extensive integrations and API | ERP integrations and payment connectors |
| Validation Rules Flexibility | Configurable rules with self-learning | Configurable thresholds and QA | Duplicate detection and anomaly checks |
| Governance & Compliance | DPA and data ownership controls | SOC2 and GDPR compliance | Not specified |
Related Articles (4)
Daan Vermunt is announced as CTO of Send AI, highlighting his leadership of the engineering team and commitment to the company's mission.
Send AI promotes Daan Vermunt to CTO, highlighting his two-year engineering leadership and Delft background.
A platform to build and own high-performance AI models for tailored, secure document processing across industries.
A hub of Send AI's latest news, partnerships, funding, and AI-driven document processing insights.
