Verifast provides plug-and-play AI agents (chatbots) focused on D2C/ecommerce use cases: personalized product recommendations and guided purchase flows to lift conversion and AOV; 24/7 automated support including order tracking and multi-language answers; and conversational insights such as verbatim feedback, sentiment analysis, journey segmentation, heatmaps, A/B/cohort testing and ROI tracking. Deployments are multi-channel (website, mobile app, WhatsApp, email, Instagram) with a single agent/profile across channels. Onboarding options include a Shopify app (plug-and-play) and non-Shopify integration via API and site crawling (consent required). The vendor advertises integrations with CRMs (Salesforce referenced), marketing automation, WhatsApp, Instagram, shipping/logistics, and an ability to push conversation context to human agents/CRMs. Claims and performance metrics shown on site (as reported): trusted by 500+ to 1000+ brands (inconsistent counts across pages); over 100 million conversations processed; conversion uplifts typically up to ~20% with some case examples reporting 25–50% uplift; average order value improvements up to +33%; support automation claims such as 91% of support queries closed and <8% agent handover rate; CSAT improvements up to 50%; and case-study ROI examples up to 15x for some verticals. Pricing (site shows a pay-per-unique-user model with a 7-day free trial) is tiered (Starter, Growth, Scale, Enterprise) and differs by visitor caps, conversation credits, integrations, analytics depth and onboarding/support level. Plans and page content are present across two domains (verifast.tech and verifast.ai); verifast.ai contains additional product, case study and support pages. The vendor’s privacy and security statements note company entity (Verifast Tech Labs Private Limited, India/Karnataka), use of AES-256 at rest (Google Cloud Storage), TLS in transit, restricted access and secret manager for credentials, cross-border transfers with safeguards, and options for deletion/PII masking for enterprise customers. The privacy policy distinguishes controller vs processor contexts. Site notes: pricing and product content primarily on verifast.tech (pricing/blogs), while verifast.ai contains richer product, case studies and support content; a /features page on verifast.tech returned a 404 during the review. Several marketing counts are duplicated/inconsistent (500+ vs 1000+ brands). Recommended verification steps before purchase: confirm exact definition and counting window for “unique user” billing; overage behavior and rates when conversation credits or visitor caps are exceeded; a clear feature-to-plan matrix; integration specifics for a given stack (Shopify version, CRM connectors); data storage/retention and enterprise PII masking timelines; and demo or sandbox walkthrough and reference case studies for your vertical.