Overview
ChatbotGen is a no-code AI chatbot builder that emphasizes speed and simplicity: upload content, pick colors, and start chatting. Targeted at SMBs, educators, and service providers, it supports channels such as WhatsApp, Telegram, a website widget, and shareable direct links. Key capabilities include training from website content, PDFs, FAQs, or manual answers; basic branding and appearance customization; one-click deployment across channels; visual-rich responses (images in PDF-based answers); smart forms for lead capture, bookings, and feedback; and chat templates with built-in UI tours/onboarding. A REST API and documentation are provided (/docs and /docs/api/v1) for programmatic control and advanced integrations. Pricing on the site centers on a "Pro Annual Plan" with a time-limited 65% first-year promotion and a free trial. Site copy references $120/year and also $144/year in different places, and shows "starting at $10/month" in another snippet; these amounts appear inconsistently across the site and should be verified. Monthly message limits apply and reset with the billing cycle; when a limit is reached the bot remains active but responses are paused. Enterprise/high-volume custom solutions are available. Payments are processed via Stripe. Public pages reviewed do not show a refund policy, detailed data-retention SLA, or explicit privacy/compliance guarantees; those should be confirmed with support or account/contract documentation.
Key Features
Content sources
Train bots by uploading website content, PDFs, FAQs, or entering answers manually.
Branding & customization
Pick colors and perform basic appearance customization for the chat widget and bots.
Fast multi-channel deployment
One-click deployment across WhatsApp, Telegram and web (widget / shareable links).
Visual-rich responses
Support for images in PDF-based documentation/answers to enhance responses.
Smart forms
Built-in lead-capture, booking, and feedback forms for conversational data collection.
No-code workflow
Emphasis on no flowcharts and minimal settings; designed for non-technical users.
Who Can Use This Tool?
- SMBs:Small and medium businesses deploying customer-facing chatbots across web and messaging channels.
- Educators:Educational organizations creating bots for FAQs, student engagement, and information delivery.
- Service providers:Real estate, e-commerce, fitness, insurance, and similar services using bots for leads and bookings.
Pricing Plans
Main offering labeled 'Pro Annual Plan'. Site shows a time-limited 65% off first year and a free trial. Pricing copy is inconsistent across pages: references appear to $120/year, $144/year, and 'starting at $10/month'. Payments via Stripe; no setup fees; plan changes manageable from account settings. Exact discounted amount, recurring price after promotion, and precise plan feature breakdown require verification with support.
- ✓65% first-year promotion referenced on site (exact discounted amount inconsistent)
- ✓Free trial offered (exact length and limits not specified on public pages)
- ✓Payments processed via Stripe; no setup fees
- ✓Monthly message limits applied (resets with billing cycle)
- ✓Manage upgrades/downgrades/cancellations from account settings
- ✓One-click deployment to WhatsApp, Telegram, and web
Custom solutions for high-volume or enterprise customers. Custom message limits and enterprise features available; pricing and terms provided on inquiry.
- ✓Custom message limits and enterprise feature set
- ✓Contract/terms negotiated per customer
Pros & Cons
✓ Pros
- ✓No-code workflow enabling rapid bot creation without developer involvement.
- ✓Multi-channel deployment (WhatsApp, Telegram, web) with one-click deployment.
- ✓Supports multiple content sources including PDFs and website content.
- ✓Provides REST API and documentation for programmatic integrations.
- ✓Includes smart forms and visual-rich responses for richer interactions.
- ✓Featured templates and onboarding reduce setup time for common use cases.
✗ Cons
- ✗Public pricing information is inconsistent across pages (references to $120/year, $144/year, and $10/month).
- ✗Exact monthly message limits per plan and overage policies are not publicly specified.
- ✗No public refund policy, detailed data-retention SLA, or explicit privacy/compliance details found on reviewed pages.
- ✗No public support phone number; support via tickets and account settings only (per pages reviewed).
Compare with Alternatives
| Feature | ChatbotGen | Chatling | Robofy |
|---|---|---|---|
| Pricing | $10/month | $29/month | $19/month |
| Rating | 8.2/10 | 8.1/10 | 8.3/10 |
| Multi-channel Reach | Yes | Yes | Yes |
| No-code Builder | Yes | Yes | Yes |
| Knowledge Ingestion | Yes | Yes | Yes |
| Visual Responses | Yes | Partial | Partial |
| Lead Capture Flow | Yes | Yes | Yes |
| API & Extensibility | Yes | Yes | Yes |
| Human Handover | No | Partial | Yes |
| Analytics Depth | Light analytics | Detailed analytics | Robust analytics and summaries |
Related Articles (3)
A practical, no-code guide to AI question answering and building scalable, conversational chatbots.
A practical primer on AI question answering and its role in smarter, scalable chatbots for support.
No-code chatbot builder that launches in minutes across WhatsApp, Telegram, and websites.
