Overview
Arini is an AI-native receptionist and front-desk automation platform built specifically for dental practices and DSOs. It answers inbound calls and texts 24/7, books and manages appointments with advanced scheduling logic (block scheduling, staggered appointments), routes patients to the correct team, and integrates with practice management systems and phone providers. The product emphasizes white-glove onboarding, customizable call flows and tones, adaptive context tuning, and HIPAA-compliant security. Arini is YC-backed (YC Winter 2024) and positions itself as a scalable AI transformation partner for dental enterprises, delivering measurable reductions in missed calls and increases in booked appointments. Summary based on the public homepage, blog posts, the YC company page, and press coverage. Data availability notes: several canonical pages (Features, Integrations, Pricing, Trust Center, Contact) returned 404 at time of review; no public pricing plans or formal self-serve documentation pages were found. The pricing page returned 404 and public pricing is not listed; Arini appears to use demo/contact-driven sales.
Key Features
AI Receptionist (24/7 call & SMS handling)
Automatically answers inbound phone calls and text messages, handling common patient questions and appointment requests.
Scheduling & Calendar Integration
Advanced scheduling logic (block scheduling, staggered appointments, rules to prevent double-booking) integrated with dental PMS calendars.
Omnichannel Patient Engagement
Supports voice and SMS channels; integrates with phone providers for real-time call handling and routing.
PMS & Phone Integrations
Engineered integrations with major dental practice management systems (OpenDental, EagleSoft, Denticon, Dentrix, etc.) and phone systems (Weave, Mango, GoTo, Jive, others) as described in blog/homepage materials.
Customizable Call Flow & Adaptive Mode
Practices can define, test, and tune responses, tone, and routing rules; Adaptive mode tailors context per practice.
Security & Compliance
HIPAA-compliant design with encryption, audit logging, and least-privilege access; site references a Trust Center (Trust Center page returned 404 during review).
Who Can Use This Tool?
- DSOs:Deploy enterprise-grade AI receptionists to scale front‑desk operations and centralize patient intake
- Dental Practices:Recover missed calls, automate booking, and improve scheduling efficiency for solo and small group practices
- Enterprise IT / Ops:Integrate AI receptionist with PMS and phone systems to reduce staffing costs and standardize workflows
Pricing Plans
Pricing information is not available yet.
Pros & Cons
✓ Pros
- ✓Built specifically for dental practices and DSOs (industry-focused)
- ✓24/7 call and text handling to reduce missed calls and recover revenue
- ✓Deep integrations with practice management systems and phone providers (per blog/integration guides)
- ✓HIPAA-compliant security posture and emphasis on encryption and least-privilege access
- ✓White-glove onboarding and forward-deployed implementation engineers
✗ Cons
- ✗No public pricing or plan details (pricing page 404) — requires contacting sales
- ✗Key site pages (Features, Integrations, Pricing, Trust Center, Contact) returned 404s at time of review, limiting direct verification
- ✗Limited public documentation or self-serve materials discovered beyond blog posts and a technical integration playbook
- ✗Potential geographic/service limits not specified (likely US/Canada focus)
Compare with Alternatives
| Feature | Arini | OpenCall AI | Clarion AI |
|---|---|---|---|
| Pricing | N/A | $380/month | N/A |
| Rating | 8.0/10 | 8.2/10 | 8.2/10 |
| Voice SMS Coverage | Yes | Yes | Yes |
| HIPAA Compliance | Yes | Yes | Partial |
| EHR/PMS Integration | Yes | Yes | Yes |
| Scheduling Sync | Yes | Yes | Yes |
| Call Flow Customization | Yes | Yes | Partial |
| Outbound Campaigns | Partial | Yes | Yes |
| Implementation Support | Yes | Partial | Yes |
| Analytics Reporting | Partial | Yes | Yes |
Related Articles (5)
North Dakota DSOs face rural access and staffing challenges; 24/7 AI receptionists promise improved calls, scheduling, and ROI.
Analyzes Indiana DSOs, the missed-call revenue crisis, and how AI receptionists capture every patient opportunity.
Virginia DSOs face missed-call losses; 24/7 AI receptionists offer standardized, revenue-boosting patient experiences.
AI-powered dental office receptionist handling calls, billing questions, and appointment bookings 24/7.
Case study of Arini's AI-powered call solution delivering revenue growth and efficiency for Unified Dental Care.
