Overview
Blobfish AI is a voice AI role-play platform designed for contact center training. It provides realistic AI voice simulations, immediate feedback, scoring, transcripts, and dashboards for managers to track progress and identify skill gaps. Core use cases include onboarding, upskilling, compliance training, QA/coaching, hiring screening, and practice for difficult, upsell, and technical scenarios. Distinguishing features include customizable scenarios and scoring, instant personalized feedback and recommendations, and realistic AI voice chats for practice calls. Platform and implementation are browser-based (Chrome on desktop recommended); microphone is required and guidance is provided for mic permissions. Typical implementation takes about a week for base setup, with integrations or custom features often taking two weeks or more. CRM and LMS integrations are possible via discussions for custom setups. Pricing includes a one-week free trial and public pricing of $49 per seat per month, with custom enterprise pricing available by discussion. Privacy aspects cover data collection and retention, with contact [email protected] and company Blobfish AI LLC, 8 The Green, Suite A, Dover, Delaware, 19901, USA.
Key Features
Realistic AI voice chat for practice calls
Simulated customer calls with realistic AI voices.
Scenario customization and configurable scoring/weighting
Create and adjust scenarios and scoring schemes.
Call logs, transcripts, scores, manager dashboards, and smart recommendations
Comprehensive records and actionable insights.
Immediate feedback after each simulation
Surface coaching actions and soft-skill metrics right away.
Roadmap items and platform features
Smarter evaluation tools and self-service scenario creation.
Integrations
Possible CRM and LMS integrations via discussions for custom setups.


Who Can Use This Tool?
- Contact centers:Onboarding, upskilling, QA coaching
- Learning & training teams:Compliance, hiring screening, scenario practice
Pricing Plans
Public per-seat monthly plan with core features.
- ✓Voice AI practice calls
- ✓Real-time feedback
- ✓Transcripts and scores
- ✓Manager dashboards
Pros & Cons
✓ Pros
- ✓Realistic AI voice simulations
- ✓Customizable scenarios and scoring
- ✓Instant personalized feedback and recommendations
- ✓Manager dashboards and smart recommendations
✗ Cons
- ✗Mobile support not yet available
- ✗Enterprise pricing by discussion
- ✗Public pricing details may be limited
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