Overview
Chat Whisperer is an enterprise-focused, privacy-first platform for private AI assistants and custom chatbots (internal and customer-facing). The product emphasizes private API hosting, data privacy (user data not used for model training by default), team/shared token pricing, and integrations with CRMs and messaging channels. Target use cases include customer service automation (24/7 support), internal AI workspaces, lead qualification, IT support, and industry-specific bots (e-commerce, healthcare, education, hospitality). Published pricing shows usage-based shared message/word pools and subscription tiers; public pages do not show a persistent free trial. Key capabilities described on public pages include private hosting and API access, pay-per-use shared pools (messages or words), data ingestion and training via URL crawler and file loaders (PDF, Word, CSV, website scraping), multichannel deployment (website chatbots and messaging apps), analytics and dashboards, no-code deployment options, developer API/webhook support, multilingual support (claim of 80+ languages), and enterprise-scale throughput claims. Security and compliance claims on public pages include enterprise-grade encryption and statements that user data is not used to train underlying models without permission; the site recommends MFA, audits, and encryption practices. Public documentation for APIs was not clearly linked on the marketing site; API access, webhook support, and dashboard-based documentation are referenced in the product dashboard. Publicly available pages did not show specific SLA text, SOC/ISO certification documents, or explicit data residency guarantees; some pages reference compliance options and potential extra costs for regulatory logging/data residency. Contact and getting-started links include a public contact form and a dashboard URL. Remaining verification items to request from the vendor include API documentation (endpoints, auth, rate limits, sample payloads), explicit SLA and certification documents, data residency options, and any onboarding/trial conditions.
Key Features
Private hosting and API access
Private API hosting and architecture for deploying private AI assistants; API/webhook support referenced.
Shared pay-per-use pools
Usage-based shared pools (message/token-style or word-based) to avoid per-seat licensing.
Data ingestion and training
URL crawler and data loaders for PDF, Word, CSV and website scraping to train assistants with custom data.
Multichannel deployment
Deploy chatbots to websites and messaging apps (WhatsApp, Facebook Messenger, Instagram, Telegram referenced).
Analytics and dashboards
Performance monitoring and ROI measurement dashboards mentioned on public pages.
No-code plus developer tooling
No-code deployment options plus developer API/webhook support for automation and custom integrations.
Who Can Use This Tool?
- Enterprises:Deploy private AI assistants and chatbots for customer service and internal workflows at scale.
- Customer support teams:Automate 24/7 support, lead qualification, and integrate chatbots across web and messaging channels.
- Developers / IT teams:Integrate via API/webhooks, test data ingestion, and automate workflows using dashboard and developer features.
Pricing Plans
100 messages/month, 1 chatbot, URL crawler, integrations, API access.
- ✓100 messages per month
- ✓1 chatbot
- ✓URL crawler
- ✓Integrations
- ✓API access
- ✓Unlimited team members (as described on site)
2,000 messages/month, 1 chatbot, URL crawler, integrations, API access.
- ✓2,000 messages per month
- ✓1 chatbot
- ✓URL crawler
- ✓Integrations
- ✓API access
- ✓Unlimited team members (as described on site)
10,000 messages/month, up to 5 chatbots, URL crawler, integrations, API access.
- ✓10,000 messages per month
- ✓5 chatbots
- ✓URL crawler
- ✓Integrations
- ✓API access
- ✓Unlimited team members (as described on site)
Approx. 3,750 words/month, 1 AI assistant & 1 chatbot, data loaders, URL crawler, custom domain.
- ✓Approx. 3,750 words per month
- ✓1 AI assistant and 1 chatbot
- ✓Data loaders (PDF/Word/CSV/Website)
- ✓URL crawler
- ✓Custom domain (mentioned on pages)
- ✓API access and integrations
Approx. 30,000 words/month with same core features as starter.
- ✓Approx. 30,000 words per month
- ✓1 AI assistant and 1 chatbot (core features same as starter)
- ✓Data loaders (PDF/Word/CSV/Website)
- ✓URL crawler
- ✓Custom domain (mentioned on pages)
- ✓API access and integrations
Approx. 75,000 words/month with same core features as lower tiers.
- ✓Approx. 75,000 words per month
- ✓1 AI assistant and 1 chatbot (core features same as lower tiers)
- ✓Data loaders (PDF/Word/CSV/Website)
- ✓URL crawler
- ✓Custom domain (mentioned on pages)
- ✓API access and integrations
Pros & Cons
✓ Pros
- ✓Privacy-first positioning with claims that user data is not used to train models by default
- ✓Shared-token/usage-based pricing to reduce per-seat costs
- ✓Integrations with CRMs and messaging channels
- ✓Data loaders and URL crawler for custom data ingestion
- ✓Multilingual support (claim of 80+ languages) and enterprise throughput claims
✗ Cons
- ✗Public developer API documentation not clearly linked on marketing site
- ✗Specific SLA text, certification documents (SOC/ISO), and data residency guarantees were not found publicly
- ✗Detailed security whitepaper, sample API responses/SDKs, and exact onboarding/trial terms were not located on public pages
Compare with Alternatives
| Feature | Chat Whisperer | Chat Data | Chatbase |
|---|---|---|---|
| Pricing | $5/month | $7/month | $40/month |
| Rating | 8.1/10 | 8.3/10 | 8.3/10 |
| Private Hosting | Yes | Partial | No |
| Data Ingestion | Yes | Yes | Yes |
| Multichannel Delivery | Yes | Yes | Yes |
| Security & Compliance | Yes | Yes | Partial |
| No-code & Dev | Yes | Yes | Yes |
| Analytics Dashboards | Yes | Yes | Yes |
| Human Escalation | No | Yes | No |
| Model Orchestration | Partial | Partial | Yes |
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