Overview
Chatling is a no-code platform for building AI Chatbots and AI Agents used for customer support, lead generation, sales automation and knowledge-base answers. It provides a drag-and-drop visual builder (Chatling 2.0), document/website ingestion for training bots, multilingual support (claims 85+ languages), analytics, and integrations such as Zapier and CRMs. Deployment options include a website widget snippet and WhatsApp integration; platform-specific setup guides exist for PrestaShop and WordPress. The product differentiates two main product types in its docs: AI Agents (autonomous, action-capable) and AI Chatbots (flow-based with Blocks, messages, forms, HTTP requests and versioning/drafts). Pricing is presented as Free, Starter and Ultimate with monthly and annual options and multiple add-ons (extra credits, KB characters, chatbots, seats, custom domain, removal of Chatling branding). Privacy and data protection materials indicate headquarters in Ontario, Canada, use of subprocessors (OpenAI, Anthropic, Google named), data processing locations commonly in US and EU/UK with safeguards, and that Chatling acts as a data processor with a DPA available. Important legal pages include a Privacy Policy (effective Nov 28, 2024) and Terms of Service (updated May 7, 2025). The site includes a feedback/changelog portal and a blog with product announcements (e.g., Chatling 2.0 announced 2024-03-11). A /features page returned 404 when checked. The pricing page contains detailed tables and add-ons — the live page should be consulted for exact current numbers and availability.
Key Features
No-code visual builder (Chatling 2.0)
Drag-and-drop builder with Blocks, draft/versioning and flow-based chatbot authoring.
AI Agents and AI Chatbots
Two product types: autonomous action-capable Agents and flow-based Chatbots with deterministic control.
Document and website ingestion
Ingest documents and website content to train bots and surface knowledge-base answers.
Multilingual support
Claims support for 85+ languages across models and interfaces.
Deployments & channels
Deploy via website widget snippet and WhatsApp; platform-specific guides for PrestaShop, WordPress, etc.
Integrations & ecosystem
Zapier support and CRM integrations (examples: Zendesk, Salesforce, Freshdesk) plus developer docs for integrations.
Who Can Use This Tool?
- Support teams:Use chatbots and agents for customer support, CRM integration, and knowledge-base automation.
- Sales & marketing:Deploy bots for lead generation, qualification and sales automation on websites and WhatsApp.
- Website owners / SMBs:Add a website widget or WhatsApp bot to provide automated answers and capture leads.
Pricing Plans
Free tier with limited credits and basic customization.
- ✓100 AI credits
- ✓1 seat
- ✓2 chatbots/agents
- ✓500k KB characters
- ✓Access to a smaller set of models
- ✓Limited customization
Entry paid plan with higher limits, multiple seats and wider model access.
- ✓~3,000 AI credits
- ✓2 seats
- ✓5 chatbots/agents
- ✓~20M KB characters
- ✓3 actions per agent
- ✓Autosync and customization
- ✓Wider model access
Higher-tier plan with large limits, more seats and advanced features.
- ✓~12,000 AI credits
- ✓6 seats
- ✓35 chatbots/agents
- ✓~90M KB characters
- ✓6 actions per agent
- ✓Advanced features (survey, branding control)
Pros & Cons
✓ Pros
- ✓No-code visual builder (drag-and-drop) for chatbots and agents
- ✓Supports website widget deployment and WhatsApp channel
- ✓Document/website ingestion to train bots and surface knowledge-base answers
- ✓Multilingual support (claims 85+ languages) and built-in analytics
- ✓Integrations ecosystem including Zapier and CRMs
- ✓Privacy materials and DPA available; Chatling acts as a data processor with export/delete controls
✗ Cons
- ✗The /features page returned 404 during checking (features list may not be consolidated on that path)
- ✗Exact current plan limits and add-on prices require consulting the live pricing page for up-to-date details
- ✗Enterprise-specific terms, custom limits or feature lists may require contacting sales/support
Compare with Alternatives
| Feature | Chatling | Wonderchat | Chatterdocs |
|---|---|---|---|
| Pricing | $29/month | $29/month | N/A |
| Rating | 8.1/10 | 8.0/10 | 8.1/10 |
| Visual Builder | Yes | Yes | Yes |
| Agent Sophistication | Yes | Yes | Partial |
| Knowledge Ingestion | Yes | Yes | Yes |
| Channel Coverage | Partial | Yes | Partial |
| WhatsApp Depth | Yes | No | No |
| Integrations Ecosystem | Yes | Yes | Yes |
| Analytics & Controls | Yes | Yes | Yes |
| Privacy & Compliance | Yes | Yes | No |
