Coxwave Align (Align) is a real-time analytics engine for Gen‑AI conversational products (chatbots / LLM interfaces). It captures conversational data via pre-built SDKs, enables contextual semantic discovery, analyzes conversations at scale, synthesizes prioritized action items and dashboards for product teams, and supports monitoring and post-deploy evaluation. Core workflow described: ingest conversations via SDKs → find/identify signals with semantic search → analyze at scale → synthesize action items & dashboards → evaluate post-deploy changes. Deployment options include a quick-to-deploy SaaS Cloud offering (Align Cloud) and a self-hosted on‑prem Enterprise edition for customers requiring full data control and stricter compliance. Security and compliance notes on the site reference SOC 2 and GDPR readiness, a Trust Center, and privacy/cookie policies. Pricing is not published; billing metric is data consumption measured by number of messages (user ↔ AI chatbot). No public free trial or fixed public plan is listed; the site recommends contacting sales for a tailored quote. Primary public resources include product pages, pricing & contact pages, and developer docs (SDKs, ingestion guidance, examples). Contact emails shown: [email protected] (sales/general) and [email protected] (support). Company addresses shown on site: 3003 N. 1st Street, San Jose, California (US) and 17, Gukjegeumyung-ro 2-gil, Yeongdeungpo-gu, Seoul, South Korea; an India (New Delhi) office is listed regionally.