Overview
Summary compiled from third-party sources (ToolAI, Webclub, Medium, AiBase, Yack) because the official site (https://knibble.ai) was unreachable due to DNS/name-service errors at the time of this review. Knibble is reported to be an AI-powered knowledge-base and embeddable chatbot platform (ChatGPT-based) that lets users ingest PDFs, text, and website links to provide conversational search and instant answers across documents. It targets both non-technical users (no-code embeddable bots) and developers (API, BYOK reported). Key reported features include multi-document conversational search, document summarization/extraction, per-bot persona/custom prompt, saved chat history, customizable embed/appearance options, integrations (Slack, Google Docs, Facebook Messenger reported), ability to bring your own OpenAI API key on paid plans, private/self-hosted deployment options for enterprise/privacy, encryption-at-rest (AWS S3 reported), and use of an external vector DB for chunked document storage/lookup. Public documentation referenced GPT-3.5-turbo; GPT-4 support was noted as planned by third-party summaries but could not be confirmed on the live site. Data handling reported: uploaded files are chunked and relevant chunks are sent to an external AI model to generate answers; data is reported encrypted at rest on AWS S3; claims of not selling/sharing data and availability of BYOK for paid plans were reported. Pricing: third-party listings mention "Free Trial / Paid" modes but no authoritative pricing or limits could be confirmed because the site was unreachable; exact plans, limits, and prices require live site access or official docs. Support: third-party pages report [email protected] as a contact email (one summary claimed a 24-hour response). Missing/unconfirmed items that require the live site or official docs: current pricing and tier limits, exact model support (e.g., whether GPT-4 is available now), precise security/compliance certifications (SOC2, GDPR processing details), definitive list of integrations and supported file types beyond PDFs/text, live documentation/API endpoints/developer guides, and full terms of service and privacy policy contents. Recommended next steps: retry live access (DNS may be transient), paste Pricing/Docs/Contact pages or site HTML if you can access them, or ask to continue searching third-party marketplaces and social posts to triangulate pricing and user experience. No fabrication: all details above are explicitly labeled as sourced from third-party summaries and/or as unconfirmed when the official site could not be reached.
Key Features
Multi-document ingestion
Ingest multiple documents (PDFs, text) and website links including scraping/sub-pages (reported by third-party sources).
Conversational multi-document search
Ask questions across uploaded documents and receive context-aware answers spanning multiple files.
Summarization and extraction
Summarize or extract key points from large documents to surface concise answers or highlights.
Per-bot persona / custom prompt
Ability to set a persona/custom prompt per bot (reported up to ~500 characters to bias responses).
Saved chat history
Chat history is saved and past conversations can be reopened (reported).
Embeddable and customizable UI
Customization of chatbot appearance and embed options (iframe, chat bubble) for websites/Notion/etc.
Who Can Use This Tool?
- non-technical:No-code users who need embeddable chatbots and instant answers from PDFs/text without writing code.
- developers:Developers who will use the API, BYOK, and self-hosting options to integrate and customize chatbots.
- enterprise:Organizations needing privacy/hosting controls, encryption at rest, and potential self-hosted deployments.
Pricing Plans
Third-party listings reference a free trial or free tier. Exact limits, duration, and features of any free trial could not be verified because the official site was unreachable.
- ✓Reported limited/free access or trial
- ✓Unconfirmed feature/limit details
Third-party sources mention paid plans and BYOK availability on paid plans. No authoritative pricing, tier names, or limits could be confirmed without the live site or official docs.
- ✓Reported BYOK on paid plans
- ✓Reported enterprise/self-hosting options
Pros & Cons
✓ Pros
- ✓Supports multi-document ingestion and conversational search (reported).
- ✓Summarization and extraction features for large documents (reported).
- ✓Customization and embeddable chat options (iframe, chat bubble) for no-code deployment.
- ✓API and reported integrations enable developer use cases.
- ✓Reported enterprise features: BYOK, private/self-hosted deployment options, encryption at rest, external vector DB.
✗ Cons
- ✗Official site was unreachable during this review; live verification of features/pricing/docs was not possible.
- ✗No authoritative pricing or plan limits could be confirmed from the third-party listings.
- ✗Unconfirmed whether GPT-4 is currently supported (third-party stated GPT-4 planned).
- ✗Precise security/compliance certifications (e.g., SOC2) and legal/privacy policy details are unverified.
- ✗Third-party summaries list integrations and file types, but the complete and current integration list is unknown without the live site.
Compare with Alternatives
| Feature | Knibble | Dropchat | Chatterdocs |
|---|---|---|---|
| Pricing | N/A | N/A | N/A |
| Rating | 8.3/10 | 8.1/10 | 8.1/10 |
| Multi-source Ingestion | Yes | Yes | Yes |
| Conversational Search | Yes | Yes | Yes |
| Embeddable Customization | Yes | Yes | Yes |
| No-code Builder | Yes | Yes | Yes |
| LLM & Model Support | GPT-3.5 and GPT-4 planned | RAG-enabled, model unspecified | GPT-powered |
| Enterprise Governance | Yes | Partial | Partial |
| Escalation & Routing | No | Yes | Yes |
| Analytics & Insights | Partial | Yes | Yes |
