Overview
SiteSpeakAI is a content-trained AI chatbot platform designed for 24/7 customer support and lead capture. Agents are trained on a variety of content sources including website pages, help docs, PDFs, Notion, BookStack, spreadsheets, audio/video/YouTube, and other documents. It emphasizes quick deployment via a JavaScript snippet or integrations, analytics and conversation dashboards, human escalation and lead capture, and customization to match brand voice (colors, logos, avatars, personality tuning). The platform supports multi-LLM access (OpenAI and Anthropic referenced), auto-sync/update of sources and sitemaps, inbox and chat history, suggested messages and ratings, and actions agents can perform (escalations, redirects, booking, etc.). Integrations include Notion, BookStack, Zapier, Slack, Telegram, Discord, and an API / Model Context Protocol server for connecting internal systems (CRM, catalogs, orders). Accessibility features include speech recognition and TTS. Pricing shows tiered plans (Free, Startup, Pro, Pro Plus) plus mentions of Business/custom enterprise offerings; paid plans include a 7-day free trial and can be cancelled any time. The pricing page shows feature differentiation across tiers (agent counts, training source limits, message credits, actions per agent, auto-sync frequency, integrations/API access, and advanced features like priority support, custom domain, remove branding, daily sitemap updates, advanced model access, and collaboration). The site provides trust/security and privacy pages, with contact emails listed for privacy, general, and support inquiries. Note: specific monthly pricing amounts were not consistently surfaced in the pages reviewed; an older blog post referenced Pro at $60/month (or $660/yr), so verify current rates on the live pricing page or via sales.
Key Features
Content training from many sources
Agents train on website pages, help docs, PDFs, Notion, BookStack, spreadsheets, audio/video (YouTube), and other documents.
Multi-LLM support
Access to OpenAI and Anthropic models with higher tiers getting access to newer model options.
Quick deployment
JavaScript snippet for site chat widget plus integrations and a demo tool to test on your domain.
Human-in-the-loop & actions
Escalate to human agents, capture leads, and perform actions (redirects, bookings, CRM syncs); actions per agent vary by plan.
Analytics & reporting
Dashboard with conversation analytics, common questions, coverage gaps, and agent performance metrics.
Integrations & extensibility
Integrates with Notion, BookStack, Zapier, Slack, Telegram, Discord, and exposes API/Model Context Protocol for internal systems.
Who Can Use This Tool?
- SMBs:Small-to-medium businesses wanting automated customer support and lead capture with quick deployment and integrations.
- Support teams:Customer support teams seeking AI-assisted chat, human escalation, analytics, and CRM integration.
- Enterprises:Larger organizations needing custom agent development, enterprise integrations, and dedicated onboarding via sales.
Pricing Plans
Entry-level plan with limited agents and training sources; intended for trialing core features.
- ✓1 AI agent
- ✓Limited training source allowance (up to a few hundred items)
- ✓Basic chat widget and demo
- ✓Limited integrations
Mid-tier plan for small teams with increased agents, training limits, and integration access.
- ✓Approximately 2 AI agents
- ✓Higher training source limits than Free
- ✓More message credits than Free
- ✓Weekly auto-sync (mid-tier frequency)
- ✓Integrations (Zapier, Notion, BookStack)
Pro-tier with expanded agent counts, larger training budgets, more message credits and actions, integrations and API access.
- ✓Approximately 5 AI agents
- ✓Higher training source limits (up to thousands)
- ✓Increased message credits/month (varies by listing)
- ✓More actions per agent
- ✓Integrations and API access
- ✓Priority support and advanced features on some plans
Top-tier plan with highest limits: unlimited agents in listings, largest training and message allowances, daily auto-sync, advanced features, and full integrations.
- ✓Unlimited AI agents (as listed)
- ✓Training source limits up to ~20k mentioned
- ✓Message credits up to ~50k mentioned
- ✓Daily auto-sync
- ✓Advanced model access, speech recognition, TTS
- ✓Custom domain and remove branding
Custom and enterprise plans with bespoke limits and services; requires contacting sales for a quote and potential custom agent development.
- ✓Custom agent development by contacting sales
- ✓Enterprise-level integrations and SLAs
- ✓Custom limits, billing and support
- ✓Dedicated onboarding and configuration
Pros & Cons
✓ Pros
- ✓Trains agents on many content sources (web pages, docs, PDFs, Notion, BookStack, audio/video, spreadsheets).
- ✓Quick deployment via JS snippet and demo tools; good integration ecosystem (Zapier, Notion, Slack, etc.).
- ✓Multi-LLM support and features for analytics, human escalation, and lead capture.
- ✓Customization and accessibility features (branding, TTS, speech recognition).
✗ Cons
- ✗Pricing amounts are not consistently surfaced on the reviewed pages; current monthly rates require verification.
- ✗Feature lists per tier are sometimes duplicated or ambiguously phrased on the pricing page.
- ✗Exact numeric limits (credits, training counts) vary by tier descriptions and may need confirmation from sales or the live pricing page.
- ✗Enterprise/custom offerings require contacting sales for precise terms and quotes.
Compare with Alternatives
| Feature | SiteSpeakAI | Chatbase | Chat Data |
|---|---|---|---|
| Pricing | N/A | $40/month | $7/month |
| Rating | 8.0/10 | 8.3/10 | 8.3/10 |
| Content Training | Yes | Yes | Yes |
| Model Management | Yes | Yes | Partial |
| Voice & TTS | Yes | No | Yes |
| Channel Deployment | Partial | Yes | Yes |
| Human Escalation | Yes | Partial | Yes |
| Customization & Branding | Yes | Partial | Yes |
| Analytics Depth | Standard analytics and reporting | Real time analytics and insights | Integrated analytics with webhooks |
| Privacy & Compliance | Partial | Partial | Yes |
