Overview
Soniva provides an "Agent as an Interviewer" — an AI voice system that replaces static forms with natural, conversational interviews for surveys and structured data collection. The platform is aimed at improving engagement and response rates by guiding respondents through voice-driven dialogues rather than traditional forms. Users can create campaigns, define goals, and choose voice tones. Soniva persistently rephrases unclear questions (an "Inescapable Response" approach) to obtain complete answers, then transcribes and analyzes responses to provide structured insights and rankings according to campaign criteria. The product highlights multilingual capabilities, brand voice customization, shareable interview links, and analytics for actionable results.
Key Features
Conversational Voice Interviewing
Replaces forms with voice-driven interviews that ask, rephrase, and persist until clear answers are captured.
Campaign Workflow & Goal Sharing
Create campaigns, set goals, distribute interview links, and monitor progress for each survey.
Multiple Voice Types & Brand Customization
Choose different voice tones to match brand personality and tailor the experience to respondents.
Inescapable Response Logic
Intelligent rephrasing and persistence to ensure required information is captured and responses are complete.
Response Transcription & Analysis
Transcribes voice responses and provides structured analysis and ranking for actionable insights.
Multilingual Support
Supports multiple languages to run campaigns across regions and diverse respondent bases.
Who Can Use This Tool?
- Researchers:Collect richer conversational survey data and analyze responses for insights.
- Product Teams:Run user interviews at scale to gather qualitative feedback and sentiment.
- Market Researchers:Replace static surveys with voice interviews to improve engagement and data quality.
- Enterprises:Deploy branded, multilingual interview campaigns and integrate results into analytics workflows.
Pricing Plans
Free plan with limited sessions, basic voice/chat, and minimal analytics.
- ✓Only 10 sessions
- ✓20 minutes Interview Cap
- ✓Only 2 Voice Modes
- ✓Chat and Voice Interaction
- ✓2 Questions per Campaign
- ✓Minimal Analytics Feature
Premium individual/business plan with expanded sessions, unlimited questions, advanced analytics.
- ✓200 Monthly Sessions
- ✓20 minutes Interview Cap
- ✓All Tone of Voices
- ✓Chat and Voice Interaction
- ✓Unlimited Questions
- ✓Advanced Analytics Feature
Custom enterprise plan with unlimited sessions and advanced, customizable features.
- ✓Unlimited Monthly Sessions
- ✓Custom Interview Cap
- ✓All Tone of Voices
- ✓Chat and Voice Interaction
- ✓Unlimited Questions
- ✓Advanced Analytics Feature
Pros & Cons
✓ Pros
- ✓Replaces static forms with natural voice interviews to boost engagement and response quality
- ✓Built-in response transcription and analysis for structured insights
- ✓Multiple voice tones and brand customization options
- ✓Multilingual support and shareable interview links for scale
- ✓Clear freemium path (Starter) and modest-priced mid-tier (Ship)
✗ Cons
- ✗Limited public reviews, community signals, and social proof available
- ✗Enterprise pricing/details are gated (not publicly listed)
- ✗Website copy shows occasional typos and inconsistent phrasing
- ✗Interview time cap (20 minutes) may constrain longer research scenarios on lower tiers
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