Sophie is a 24/7 AI phone assistant designed for SMEs and enterprises to capture leads, qualify inbound inquiries, and schedule appointments. It supports calendar integration with Google, Microsoft Outlook, and Apple calendars, and it offers explicit HubSpot CRM mapping via a JSON-based data-import approach (mapping spreadsheet columns to HubSpot properties) with hints of additional CRM/system integrations to come. Sophie can learn from website content and uploaded documents (PDFs, brochures) to deliver context-aware answers, and it can automatically follow up to confirm meetings, aiming to increase attendance and throughput. The platform is built on Azure and marketed with enterprise-grade security and reduced hallucination risk. Reported benefits include fewer misrouted calls and higher lead capture/meeting throughput, with Generali Schweiz referenced as an example and Callpoint cited for AI-driven CX improvements. Pricing and trial details are not publicly published on the Sophie product page. A per-hour audio processing cost appears in search results but is not reflected on the page.