Overview
Summary: Threado AI (often shown as “Threado” or “Threado AI”) is an AI-powered assistant intended to be trained on a company’s knowledge base, past resolutions, workspace and community conversations to provide instant answers for customer-facing teams and community managers. Founders/Leadership: public sources report Pramod Rao and Abhishek Nalin as founders/leadership (sources: Tracxn / Crunchbase). HQ / status: reported as San Francisco–based (Crunchbase/Tracxn). A public LinkedIn post dated 2025-02-16 indicates the team is "winding down Threado AI this month," which suggests a product shutdown or major change to availability. Product artifacts and integrations: a Chrome extension named “Threado AI’s Agent Assist” is listed in the Chrome Web Store and is described as able to train on KBs and workspace content; Deepgram’s AI-apps page includes a product summary and indicates contact for pricing/availability. Pricing & availability: no public pricing pages were found; multiple sources refer interested users to request pricing or trial (no published plans). What could not be retrieved due to threado.com being unreachable: official product pages, documentation, an up-to-date feature matrix, public pricing tiers, customer case studies hosted on threado.com, and any support/contact email listed on the site. Data provenance: the above was compiled because the site (https://www.threado.com/) consistently failed to load from the reporter’s network with SSL/TLS handshake errors (SSLV3/TLS internal alert); therefore information was gathered from other public sources (Crunchbase, Tracxn, Chrome Web Store listing, Deepgram AI-apps page, LinkedIn post). Recommended next steps: (1) try accessing threado.com from a different network/location or via VPN to avoid TLS/SSL handshake failures; (2) check the Internet Archive / Wayback Machine for recent snapshots of threado.com; (3) review the LinkedIn post by Pramod Rao (2025-02-16) and the company LinkedIn page for current status or announcements; (4) open the Chrome Web Store listing to review extension description and reviews; (5) contact via LinkedIn or contact info on Crunchbase/Tracxn to request pricing or confirm availability; (6) if desired, authorize periodic re-checks of threado.com or permission to use alternate network/scraping approaches. Notes on accuracy: no data was fabricated — all statements are limited to what was found in public sources or stated as unavailable due to the site being unreachable.
Key Features
AI-trained answers from knowledge bases
Trains on a company's knowledge base, past resolutions, workspace and community conversations to surface instant answers.
Chrome extension (Agent Assist)
Chrome Web Store listing describes a browser extension that enables the product to access workspace content and provide agent assistance.
Designed for customer-facing teams
Intended use is to support customer-facing teams and community managers with quick, context-aware answers.
Contact-for-pricing availability
Public listings (Deepgram AI-apps page and others) indicate interested users must contact the vendor for pricing or availability; no published price tiers were found.
Integrations / artifacts referenced in public listings
Public sources reference a Chrome extension and product summary pages on third-party listings (Chrome Web Store, Deepgram).
Who Can Use This Tool?
- customer-facing teams:Use as an assistant trained on company KBs to provide instant replies and support agents with context-aware answers.
- community managers:Use to surface historical community conversations and provide quick, accurate responses to community queries.
Pricing Plans
No published pricing tiers found; public sources refer interested users to request pricing or trial from the vendor.
- ✓Pricing and trial available on request
- ✓No public plan details published
Pros & Cons
✓ Pros
- ✓AI assistant trained on internal knowledge and conversations to surface contextual answers
- ✓Chrome extension exists (Agent Assist) enabling in-browser agent workflows
- ✓Public third-party listings (Crunchbase, Tracxn, Chrome Web Store, Deepgram) corroborate existence and product summary
✗ Cons
- ✗Official site (threado.com) was inaccessible from the reporter’s network due to SSL/TLS handshake errors, preventing retrieval of authoritative documentation and pricing
- ✗No published pricing tiers or public trial details found — pricing and trial appear to be available only on request
- ✗Public LinkedIn post (2025-02-16) indicating the team is "winding down" suggests product shutdown or limited availability; current operational status cannot be fully verified without direct contact
Compare with Alternatives
| Feature | Threado AI | Chatbase | Duckie |
|---|---|---|---|
| Pricing | N/A | $40/month | $499/month |
| Rating | 8.3/10 | 8.3/10 | 8.4/10 |
| Source Attribution | Partial | Partial | Yes |
| Data Sync Speed | Not real-time sync | Real-time sync | Real-time sync |
| Agent Automation | No | Yes | Yes |
| Multi-channel Deployment | No | Yes | Yes |
| Chrome Agent Assist | Yes | No | No |
| Training Workflows | Partial | Yes | Yes |
| Analytics & Insights | No | Yes | No |
| Governance Controls | No | Partial | Yes |
