Overview
MAIA is an API-first, multilingual conversational AI agent designed to act as a 24/7 customer engagement and scheduling assistant for service-oriented businesses. It supports both inbound and outbound conversational flows, behavior-triggered proactive engagement, lead prequalification, and natural-language scheduling (checking availability, proposing slots, confirming and rescheduling). MAIA integrates with major CRMs (Salesforce, HubSpot), calendars, payment processors, email marketing, and other customer-service tools; custom integrations and enterprise onboarding assistance are available. The service emphasizes reducing response times, increasing conversions, and scaling personalized experiences without growing payroll.
Key Features
24/7 Conversational Engagement
Always-on AI agent that handles inbound questions and initiates proactive outreach based on visitor behavior.
Natural-language Scheduling & Calendar Sync
Checks availability, proposes time slots, confirms and reschedules meetings while syncing with popular calendar apps.
Lead Prequalification & Funnel Creation
Prequalifies visitors and turns conversations into leads or sales through configurable funnels.
Multilingual Support
Language settings configurable to target different markets and customers.
API-first Integrations
Connects with CRMs (Salesforce, HubSpot), email marketing platforms, payment processors, and other business systems; custom integrations supported.
SMS & Consent Controls
Supports SMS notifications and opt-in/opt-out controls for marketing messages (privacy-first controls outlined in policy).
Who Can Use This Tool?
- Service Businesses:Use MAIA to convert website visitors into booked clients and appointments.
- Sales Teams:Automate lead qualification and scheduling to increase conversions and pipeline efficiency.
- Customer Support:Provide consistent, around-the-clock responses and triage inbound inquiries.
- Enterprises / Agencies:Integrate MAIA via API and custom integrations for scaled client engagements and automation.
Pricing Plans
Pricing information is not available yet.
Pros & Cons
✓ Pros
- ✓24/7 conversational agent for inbound and outbound engagement
- ✓Natural-language scheduling with calendar sync and rescheduling
- ✓Multilingual support for global reach
- ✓API-first approach and integrations with CRM, calendar, payments
- ✓Proactive, behavior-triggered outreach to increase conversion
✗ Cons
- ✗No public, transparent pricing or published plans on the site
- ✗Limited visible third-party reviews or independent case studies
- ✗Terms indicate limited warranties and capped liability (standard but worth noting)
- ✗Potential data-sharing with third-party AI processors noted in policy/terms (see Privacy/Terms)
